Public Storage

Self storage at 6333 Arlington Expy, Jacksonville, FL 32211

4.7 (588)

Is Public Storage Right for You? Pros and Cons

  • Friendly, professional, and helpful staff
  • Wide variety of unit sizes and storage options
  • Convenient online reservations and mobile app for account management
  • Answering service delays initial call response
  • Limited direct on-site assistance at times
  • Some user concerns about unit conditions
Last Updated on 14th July 2025

Discover Reliable and Convenient Storage Solutions at Public Storage

Located at 6333 Arlington Expressway in Jacksonville, FL, Public Storage offers an extensive range of self-storage options designed to meet diverse needs. Whether you require space for personal belongings, business inventory, vehicles, or boats, this facility provides a variety of unit sizes from compact lockers and 5’x5′ units to large 10’x25′ spaces and vehicle units accommodating up to 50 feet.

The company prides itself on customer convenience with free, no-obligation reservations that can be made easily online, and a streamlined move-in process designed to save you time upon arrival. Their modern mobile app takes convenience a step further, allowing you to manage your account, open gates and doors, and pay bills all from your phone.

Outstanding Customer Service and Facility Features

Users consistently highlight the friendly, professional, and helpful staff, including team members such as Cheryl, Stephanie, Coleman, Carmen, and Kimyarda, who have been praised for their exceptional service and dedication. The facility is noted for its cleanliness, safety, and welcoming atmosphere.
Public Storage has been a trusted storage provider since 1972, ensuring reliability and security across its nationwide locations. Their facilities may also feature sustainable initiatives such as energy-efficient LED lighting and eco-friendly practices, reflecting their commitment to responsible operations.

Open seven days a week from 6:00 AM to 9:00 PM, Public Storage accommodates your schedule with ease. Take advantage of special promotions and flexible terms, including no long-term commitments, to find the perfect storage solution tailored to your unique requirements.

Opening Hours :
Monday05:00 - 20:00
Tuesday05:00 - 20:00
Wednesday05:00 - 20:00
Thursday05:00 - 20:00
Friday05:00 - 20:00
Saturday05:00 - 20:00
Sunday05:00 - 20:00
Features
  • Company name: Public Storage
  • They offer thousands of self-storage units/spaces nationwide, including personal, business, vehicle, boat, and climate-controlled storage.
  • Wide variety of unit sizes available, ranging from lockers and 5'x5' small units to large units up to 10'x25' and vehicle units up to 50 feet.
  • Free reservations with no long-term commitment required.
  • Reservations can be made online with no obligation.
  • Move-in process can be completed online to save time on arrival.
  • Mobile app available to manage storage space, including opening gates & doors, paying bills, and managing account.
  • The company has been operating since 1972 and is trusted nationwide.
  • Customer support includes a FAQ section, size guide, and blog.
  • Special promotions and discounts available, such as offering the first month's rent for just $1 for new customers.
  • Multiple contact methods, including phone number 800-688-8057 and online account management (log in, create account, reservations).
  • About Us section available with company story, sustainability initiatives, investor relations, careers, and contact information.
  • Facilities may include sustainable initiatives like LED lighting, solar power, efficient HVAC, and eco-friendly water practices.
  • Accessible locations with a nationwide presence and many local facilities.
  • Trusted by customers and employees; awarded for company culture and operations.
  • Support for various storage needs including decluttering, living abroad, military storage, seasonal storage, and life transitions.
Reviews
5
Total Score 14 REVIEWS
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