SmartStop Self Storage

Self storage at 2320 NE 5th Ave, Pompano Beach, FL 33064

4.8 (692)

Is SmartStop Self Storage Right for You? Pros and Cons

  • Friendly and helpful staff, especially praised are Mitzie, Shelly, Janice, and Peter
  • Clean, updated, well-lit, and secure facilities with 24-hour surveillance
  • Wide range of storage options including climate-controlled units and vehicle storage
  • Elevator issues noted by some customers
  • Some concerns over lock removal timing after payment
  • Requires leaving ID for cart usage reflecting strict policies
Last Updated on 14th July 2025

Discover Convenient and Secure Storage Solutions at SmartStop Self Storage

Located at 2320 NE 5th Ave, Pompano Beach, FL 33064, SmartStop Self Storage offers a comprehensive range of storage options designed to suit every need. Whether you are looking for self storage, vehicle, RV, or boat storage, or even business, student or office space, this facility provides flexible and accessible solutions to keep your belongings safe and well-preserved.

Top-Notch Facilities and Customer Service

Customers benefit from clean, updated, and well-lit facilities, monitored by 24-hour surveillance to ensure security and peace of mind. Access to units is secure with personal keypad controls, enhancing safety. Additionally, climate-controlled units are available, ideal for sensitive or valuable items.

SmartStop makes storage easy with free reservations and no long-term contract requirements. Managing your storage is convenient via their mobile app, allowing gate access and account management anytime. The on-site team is dedicated and known for exceptional customer support, praised in multiple customer service awards including Newsweek’s top rankings in recent years.

Extended access hours offer flexibility, with customer service available by phone and live chat from 6 am to 10 pm. Plus, promotional offers like up to 60% off and a free first month on select units provide great value.

SmartStop Self Storage is committed to sustainability and community engagement, making it a trusted and responsible choice for your storage needs.

Plan your visit during their convenient business hours, and enjoy professional, friendly service in a secure and well-maintained environment.

Opening Hours :
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
Saturday08:00 - 15:00
Sunday09:00 - 13:00
Features
  • Offers a wide range of storage types including Self Storage, Vehicle Storage, Car Storage, RV Storage, Boat Storage, Business Storage, Student Storage, and Office Space.
  • Free reservation of storage units.
  • Easy online rentals with no long-term contracts required.
  • Extended access hours to storage units.
  • Customer service available from 6am to 10pm via phone and live chat on website.
  • Dedicated on-site team for customer support.
  • Facilities are clean, updated, well-lit, and secure with 24-hour surveillance.
  • Access to units is controlled with personal keypad access.
  • Climate-controlled storage units available.
  • Mobile app available for convenient storage management, including access gate control and account management.
  • Recognised with multiple customer service awards, including Newsweek top-ranked self storage company in 2021, 2023, and 2024, and Silver Stevie Award for Customer Service Department of the Year.
  • Offers a size guide to help choose the right storage unit size with customer service support at 888-977-8672.
  • Multiple locations across the United States and Canada (not specifically UK, but includes services).
  • Provides promotional offers such as up to 60% off and free first month on select units for a limited time.
  • Supports online account management including login, account creation, making payments, and viewing payment history.
  • Committed to environmental initiatives and community giving.
Reviews
4.5
Total Score 15 REVIEWS
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