Extra Space Storage

Self storage at 3858 Old Sunbeam Rd, Jacksonville, FL 32257

★★★★★
4.7 (221)

Is Extra Space Storage Right for You? Pros and Cons

  • Outstanding and friendly customer service, especially from staff like Joann.
  • Clean, secure, and well-maintained facilities with great layout.
  • Convenient technology such as a mobile app for gate access and easy online reservations.
  • Some units may have limited availability depending on size and location.
  • Limited information on specific pricing within the location.
  • Occasional issues with on-site staff at certain times, based on individual experiences.
Last Updated on 14th July 2025

Discover Reliable and Convenient Storage Solutions at Extra Space Storage

Located at 3858 Old Sunbeam Rd, Jacksonville, FL 32257, Extra Space Storage offers a clean, secure, and customer-friendly environment for all your storage needs. Whether you require personal storage, boat or RV storage, or business storage units, this facility provides a variety of options designed to fit your unique requirements. Customers benefit from a well-maintained space that emphasizes safety and ease of access.

Exceptional Customer Service and Advanced Technology

The company prides itself on outstanding customer service, as reflected in numerous positive reviews highlighting the friendly, knowledgeable, and helpful on-site team. Staff members like Joann consistently go above and beyond to assist customers, making every interaction pleasant and efficient. Extra Space Storage also incorporates modern technology, including a mobile app that enables convenient gate access via Bluetooth, enhancing the overall user experience.

Additional advantages include climate-controlled units to protect sensitive belongings and contact-free rental options for added convenience. Customers can easily find and reserve storage units online by entering their postal code or city. This facility ensures a smooth rental process with attentive support and a variety of size options to perfectly match your storage needs.

Open Monday through Friday from 9:30 AM to 6:00 PM, and on weekends from 9:00 AM to 5:30 PM, Extra Space Storage is conveniently available to accommodate your schedule. Take advantage of ongoing promotions and discounts, including special offers for veterans and active military personnel.

Choose Extra Space Storage for a clean, secure, and supportive storage experience that truly cares about customer satisfaction and convenience.

Listing Type : Self storage facility
Location : Florida / Jacksonville
Website Link : https://www.extraspace.com/storage/facilities/us/florida/jacksonville/3082/?cid=org::maps&utm_source=google&utm_medium=organic&utm_campaign=org::maps
Contact Phone : +1904-260-0644
Opening Hours :
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
Saturday08:00 - 16:30
Sunday08:00 - 16:30
Listing Type : Self storage facility
Location : Florida / Jacksonville
Website Link : https://www.extraspace.com/storage/facilities/us/florida/jacksonville/3082/?cid=org::maps&utm_source=google&utm_medium=organic&utm_campaign=org::maps
Contact Phone : +1904-260-0644
Extra Space Storage
Features
  • Company provides secure and clean self storage units.
  • Offers contact-free rentals for customer convenience.
  • Customers can find storage units by entering postal code, city, or state on the website.
  • Summer promotion offering up to 50% discount on storage, with an additional 5% discount for veterans and active military.
  • Facilities are described as clean, bright, well-maintained, safe and secure.
  • Storage options include personal storage, boat storage, RV storage, and business storage.
  • Customers can reserve and check out units easily online or get assistance from on-site staff.
  • Uses technology such as a mobile app that allows gate access via Bluetooth.
  • Provides a storage unit size guide and custom tools to help customers select the appropriate unit size.
  • Offers climate-controlled storage options.
  • Company is committed to privacy and provides a privacy policy and options to manage personal information.
  • Headquartered in Salt Lake City, Utah, Extra Space Storage owns/operates over 4,000 properties across 43 states and Washington, D.C.
  • Company manages approximately 2.5 million storage units and over 280 million square feet of rentable space.
  • Customer service is highly praised, with authentic reviews highlighting cleanliness, staff helpfulness, and convenience.
  • Website includes extensive resources such as storage tips, blog, owner operator guide, FAQ, and multilingual support (English and Spanish).
  • Online account management is available for customers.
Reviews
5
Total Score 13 REVIEWS
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