The Storage Mall – Townsend

Self storage at 893 Noxontown Rd, Townsend, DE 19734

4.7 (54)

Is The Storage Mall – Townsend Right for You? Pros and Cons

  • Exceptional and friendly customer service, especially from manager Jerome
  • Clean, secure, and well-maintained storage facilities with easy access
  • Wide range of storage options including temperature-controlled units and outdoor parking
  • Outdoor parking areas could see improvements in paving and drainage
  • Facility is closed Wednesdays, Sundays, and Saturdays limiting weekend access
  • Some customers noted minor concerns about the grounds' curb appeal
Last Updated on 14th July 2025

The Storage Mall – Townsend: Reliable and Customer-Focused Storage Solutions

Located at 893 Noxontown Rd, Townsend, DE 19734, The Storage Mall offers a wide range of self storage options designed to meet diverse needs, including personal belongings, RVs, boats, cars, and trucks. The facility is recognized for its clean, secure, and well-maintained environment, featuring wide, paved driveways and easy access suitable even for larger vehicles. Visitors appreciate the gated premises with 24/7 access, providing peace of mind and convenience, especially for business customers.

Exceptional Service Powered by Professional Management

The company prides itself on excellent customer service and professional management. Tenants often mention the outstanding assistance from the on-site manager, Jerome, who is known for being friendly, approachable, and highly accommodating. Whether you’re a first-time renter or a long-term tenant, expect personalized guidance and support to find the best storage solution for your requirements. The Storage Mall also offers contactless online rentals, allowing for a smooth and efficient rental process that fits your schedule.

The Storage Mall is committed to serving local communities with affordable pricing and operational excellence. The facility provides temperature-controlled units, standard storage spaces, and outdoor parking options within a secure gated complex. Additional resources such as unit size guides and storage tips are provided to help customers optimize their storage experience.

Open Monday, Tuesday, Thursday, and Friday from 9 AM to 5 PM, The Storage Mall in Townsend is readily accessible for those seeking dependable storage with a personal touch and a focus on safety and satisfaction.

Opening Hours :
Monday08:00 - 16:00
Tuesday08:00 - 16:00
WednesdayClosed
Thursday08:00 - 16:00
Friday08:00 - 16:00
SaturdayClosed
SundayClosed
Features
  • Fast and easy contactless online rentals available in local neighbourhoods.
  • The Storage Mall offers personal storage solutions focused on safety, security, affordable pricing, and excellent customer service.
  • They provide guidance throughout the rental process to find the best storage option for customers.
  • The company values supporting local communities and aims to be a reliable self storage provider.
  • The Storage Mall is committed to professional management principles and operational efficiencies to add value for owners and customers.
  • Available storage unit size guides and storage tips accessible on their website.
  • Customer service includes handling cancellations, complaints, emergency services, and special storage needs promptly and professionally.
  • Facilities are described as clean, secure, well-maintained with wide, paved driveways and easy access for vehicles including trucks and RVs.
  • Provides a variety of unit sizes including temperature-controlled units, outdoor parking, and standard units within gated facilities.
  • Offers 24/7 gated access to storage units, essential for business customers.
  • Multiple rental methods available: online rental, phone rental, and rentals in office.
  • Offers self storage property management services for storage facility owners, covering comprehensive A-Z management to optimize income.
Reviews
5
Total Score 44 REVIEWS
Review:
Leave a review
Review:
Other Storages Near You