The Narrows Self Storage

Self storage at 13511 Old Hwy 280, Birmingham, AL 35242

4.6 (8)

Is The Narrows Self Storage Right for You? Pros and Cons

  • Very clean and well-maintained units
  • Friendly and helpful management
  • 24/7 access to storage units
  • Office hours limited to daytime only
  • No Sunday office availability
  • Some communication handled primarily by phone
Last Updated on 14th July 2025

The Narrows Self Storage in Birmingham, AL

Located conveniently at 13511 Old Highway 280, Birmingham, AL 35242, The Narrows Self Storage offers a secure and well-maintained facility designed to meet a variety of storage needs. Known for its clean and neat units, the storage facility provides easy access with units situated on the ground floor, and customers benefit from 24/7 access to their belongings.

Excellent Customer Service and Amenities

The company prides itself on friendly and helpful management committed to customer satisfaction. The facility is brand new, with modern features including climate-controlled units to protect sensitive items. The Narrows Self Storage ensures all areas are kept in pristine condition and follows health and safety measures consistent with CDC guidelines.

With a selection of unit sizes and competitive pricing, customers can find the perfect solution whether for short-term or long-term storage. Booking a unit is convenient with an easy online reservation system for viewing available sizes and prices. Payment options include an online portal, check drop box, or phone payments during office hours.

Opening hours for office services are Monday through Friday from 9:00 AM to 5:30 PM, and Saturday from 9:00 AM to 1:00 PM, while the facility remains accessible to tenants around the clock. The location near major roads and gas stations makes it an ideal choice for Birmingham residents seeking reliable storage.

Overall, The Narrows Self Storage stands out for its combination of clean, secure, and accessible storage solutions paired with attentive customer service and flexible rental options.

Opening Hours :
Monday08:00 - 16:30
Tuesday08:00 - 16:30
Wednesday08:00 - 16:30
Thursday08:00 - 16:30
Friday08:00 - 16:30
Saturday08:00 - 12:00
SundayClosed
Features
  • The Narrows Self Storage is located at 13511 Old Highway 280, Birmingham, AL 35242.
  • Contact phone number: 205-547-1441.
  • Office hours are Monday to Friday from 9:00am to 5:30pm, and Saturday from 9:00am to 1:00pm. The office is closed on Sundays.
  • Customers have 24/7 access to their storage units.
  • Online rent payment is available through a dedicated online portal.
  • The facility offers a variety of unit sizes and prices, suitable for different storage needs.
  • Features of the storage units include temperature control and ground-floor units.
  • The storage facility is conveniently located near Old Hwy 280 and major roads, close to several gas stations.
  • Current tenants are encouraged to contact the office by phone rather than visiting in person for inquiries or concerns.
  • Payments can be made by check drop box, online payment, or by phone during office hours.
  • The Narrows Self Storage emphasises cleanliness, well-maintained premises, and health and safety following CDC guidelines.
  • A unit reservation can be made online by viewing unit sizes and prices on their website.
  • The company has a privacy policy in place and requests agreement to it when submitting forms.
  • Social media presence includes Facebook and Google My Business listings.
  • The website uses cookies for site navigation, usage analysis, and marketing efforts, with options for users to manage consent preferences.
Reviews
4.6
Total Score 7 REVIEWS
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