The Lock Up Self Storage

Self storage at 350 W Kinzie St, Chicago, IL 60654

4.8 (90)

Is The Lock Up Self Storage Right for You? Pros and Cons

  • Exceptional and friendly customer service by staff like Sal and Maria
  • Very clean, well-maintained, and secure facility with climate-controlled units
  • Convenient amenities such as free move-in truck and 24/7 security camera monitoring
  • Limited parking space available at the location
  • Movable ladders or stairs to upper storage levels can sometimes be difficult to operate
  • Closing hours in the early evening might be less convenient for some users
Last Updated on 14th July 2025

Experience Premier Storage Solutions at The Lock Up Self Storage

Located at 350 W Kinzie St, Chicago, IL 60654, The Lock Up Self Storage offers an exceptional combination of security, convenience, and customer care for all your storage needs. This highly rated facility provides a variety of unit sizes including climate-controlled options and carpeted hallways, ensuring your belongings are well protected regardless of the season.

Unmatched Customer Service and Features

The company prides itself on top-notch customer service delivered by friendly and knowledgeable staff who go above and beyond to assist you. Renters appreciate the seamless move-in and move-out processes, often highlighted by supportive and personable managers such as Sal and Maria, who are frequently praised for making clients feel like family. The facility maintains pristine cleanliness with excellent lighting, creating a welcoming environment that many customers describe as feeling like a “home away from home.”

Security is a top priority at The Lock Up Self Storage, boasting individual keypad access and 24-hour video surveillance to keep your valuables safe. Additionally, they offer a protection plan to immediately safeguard your belongings. For added convenience, tenants can utilize a free move-in truck available at most locations, and manage their account easily through a free mobile app, allowing total control whether you’re on-site or remote.

The Lock Up also supports a smooth and flexible experience with online rentals and payments, no waiting, and the ability to reserve units online to lock in rates. Their long-standing reputation as a family-owned business for over 40 years underscores their commitment to being the most secure, convenient, and professional storage provider in the neighborhood.

Opening Hours :
Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday08:00 - 15:00
SundayClosed
Features
  • Free use of a move-in truck available in most locations to help move belongings in.
  • Individual keypad access and 24-hour security camera monitoring for safety and security.
  • Free mobile app provided to manage accounts from anywhere.
  • Protection plan offering immediate protection of valuables and belongings.
  • Highly rated company with a 4.6 out of 5 rating on Google based on 1,400 reviews.
  • Operating in 8 states with over 40 storage facility locations and over 1.6 million square feet of self storage space.
  • Climate-controlled self storage units and carpeted hallways available.
  • Online rental and payment process with no waiting; renters receive a unique gate code and a lock placed inside the unit.
  • Option to reserve units online to lock in rates for up to 14 days, with in-store modification available.
  • Friendly location managers available to assist customers on-site.
  • Easy upsizing or downsizing of storage space available.
  • Family owned and operated for over 40 years, emphasizing excellent customer service and security.
  • Contact available by phone for free reservation: (866) 327-LOCK.
  • Committed to being the most convenient, secure, and professional storage solution in neighbourhoods.
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