SmartStop Self Storage

Self storage at 13788 W Greenway Rd, Surprise, AZ 85374

★★★★★
4.7 (311)

Is SmartStop Self Storage Right for You? Pros and Cons

  • Clean and well-maintained facility
  • Friendly and helpful staff, including great customer service from specific employees like Lorenzo and Amber
  • Secure premises with 24-hour surveillance and personal keypad access
  • Prices tend to increase significantly after six months
  • Some customers find the lock prices and required insurance costly
  • A few reports mention a rough bump at the entrance that affects moving trucks
Last Updated on 14th July 2025

Discover Convenient and Secure Storage at SmartStop Self Storage

Located at 13788 W Greenway Rd, Surprise, AZ 85374, SmartStop Self Storage offers a top-tier self-storage experience designed to meet a variety of needs. Whether you’re looking for vehicle, RV, boat, business, student, or office storage, the facility provides clean, well-maintained, and secure units to keep your belongings safe and accessible. The premises are equipped with 24-hour surveillance and personal keypad access for enhanced security, alongside well-lit spaces that ensure peace of mind at any hour.

Easy Access and Award-Winning Customer Service

The company prides itself on user-friendly services such as free reservations, easy online rentals without long-term contracts, and an extensive range of unit sizes to accommodate any storage needs. For added convenience, customers enjoy extended access hours and a helpful mobile app that allows account management, gate access, and preferences all at your fingertips. Recognized multiple times by Newsweek and Statista for outstanding customer service, and honored with the Silver Stevie Award in 2023, SmartStop consistently delivers excellent support from a dedicated on-site team and via phone and live chat.

Clients can expect climate-controlled units to protect sensitive items, ensuring your valuables stay in optimal condition. With hundreds of locations across the US and Canada, SmartStop’s commitment to quality and convenience is nationally recognized. Seasonal promotions including up to 50% off and free first month offers make this an even more attractive choice for your storage requirements.

Open six days a week with accessible opening hours Monday through Saturday, SmartStop Self Storage is ready to help you secure your space effortlessly and efficiently.

Listing Type : Self storage facility
Location : Arizona / Surprise
Website Link : https://smartstopselfstorage.com/find-storage/az/surprise/13788-w-greenway-rd?utm_source=google&utm_medium=map&web_src=gmap&y_source=1_MTQ0NTk1MjMtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
Contact Phone : +1623-321-0767
Opening Hours :
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
Saturday08:00 - 15:00
Sunday09:00 - 13:00
Listing Type : Self storage facility
Location : Arizona / Surprise
Website Link : https://smartstopselfstorage.com/find-storage/az/surprise/13788-w-greenway-rd?utm_source=google&utm_medium=map&web_src=gmap&y_source=1_MTQ0NTk1MjMtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
Contact Phone : +1623-321-0767
SmartStop Self Storage
Features
  • Offers secure self-storage units with various storage types including self-storage, vehicle storage, car storage, RV storage, boat storage, business storage, student storage, and office space.
  • Provides convenient features such as free reservation, easy online rentals, no long-term contracts, and extended access hours.
  • Customer service is available via phone from 6am to 10pm, live chat on the website, and a dedicated on-site team.
  • Facilities are clean, updated, well-lit, and feature 24-hour surveillance and personal keypad access.
  • Offers climate-controlled units to protect valuables.
  • Mobile app available for managing accounts, accessing gates and doors, and storing storage preferences.
  • Named top-ranked self storage company for customer service in 2021, 2023, and 2024 by Newsweek and Statista.
  • Recognised with the Silver Stevie Award in 2023 for Customer Service Department of the Year.
  • Received the Reputation 800 Award for outstanding customer reviews in 2022 and 2023.
  • Offers a Size Guide to help customers select appropriate unit sizes with expert customer service available for assistance.
  • Allows customers to search for storage facilities by city, state, or postal code, with an option to use the current location.
  • Supports online account management including account creation, login, and making payments.
  • Operates hundreds of locations throughout the United States and Canada.
  • Website includes resources such as moving supplies, moving tips, FAQs, and contact support.
  • Offers special seasonal promotions such as up to 50% off and a free first month on select units.
Reviews
4.4
Total Score 38 REVIEWS
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