SmartStop Self Storage

Self storage at 4730 E Baseline Rd, Phoenix, AZ 85042

4.8 (387)

Is SmartStop Self Storage Right for You? Pros and Cons

  • Friendly and helpful staff, especially praised is Caedon for exceptional customer service
  • Clean, secure, and well-maintained units with climate control
  • Convenient online rental process with flexible month-to-month options and user-friendly mobile app
  • Limited parking spaces around the facility
  • Entry to the facility can be a little hard to find
  • Carts for moving items are sometimes locked away, which can be inconvenient
Last Updated on 14th July 2025

Discover SmartStop Self Storage in Phoenix, AZ

SmartStop Self Storage, located at 4730 E Baseline Rd, Phoenix, AZ 85042, offers a comprehensive range of storage solutions tailored to meet diverse needs. Whether you require self storage units, vehicle storage, RV and boat storage, business or student storage, or even office space, this facility provides a secure and convenient environment for all your belongings.

Outstanding Features and Customer Service

Customers consistently praise the friendly and knowledgeable staff who deliver exceptional service, making each rental experience smooth and personalized. The facility is noted for its clean, well-maintained, and climate-controlled units, ensuring your items stay in excellent condition. Security is a top priority here, featuring personal keypad access and 24-hour surveillance to give you peace of mind.

Convenience is enhanced with extended access hours, an easy online rental process with no long-term contracts, and a user-friendly mobile app for managing your account and accessing your unit with ease. The company also assists customers with helpful resources such as moving supplies, tips, and a size guide to select the perfect storage space.

Recognized for its excellence in customer service with multiple awards including Newsweek and Stevie Awards, SmartStop sets a high standard in the storage industry. With dedicated on-site teams and support available from 6am to 10pm via phone and live chat, customer satisfaction is clearly a priority.

Take advantage of free reservation options and special promotions like up to 50% off and a free first month on select units. Whether you’re storing seasonal items, business inventory, or important personal belongings, SmartStop Self Storage offers a trusted, clean, and customer-focused solution in Phoenix.

Opening Hours :
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
Saturday08:00 - 15:00
Sunday09:00 - 13:00
Features
  • Offers a variety of storage types including Self Storage, Vehicle Storage, Car Storage, RV Storage, Boat Storage, Business Storage, Student Storage, and Office Space.
  • Provides an easy online rental process with no long-term contracts.
  • Facilities are clean, updated, well-lit, and climate-controlled.
  • Offers secure storage with personal keypad access and 24-hour surveillance.
  • Extended access hours to storage units (specific hours not stated).
  • Award-winning customer service with support available from 6am to 10pm via phone and live chat.
  • Has a dedicated on-site team to assist customers.
  • Offers free reservation of storage units.
  • Mobile app available for convenient access, control, and account management.
  • Offers size guide to help customers select the right storage unit size.
  • Provides moving supplies and moving tips to assist customers.
  • Multiple locations available, primarily in the United States and Canada.
  • Offers promotions such as up to 50% off and free first month on select units for a limited time.
  • The company has been recognized with multiple customer service awards including Newsweek Awards (2021, 2023, 2024), Stevie Awards, and Reputation 800 Awards.
  • Supports third-party self-storage management and investor relations.
  • Customer support includes FAQs and direct contact options via website.
Reviews
4
Total Score 4 REVIEWS
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