SmartStop Self Storage

Self storage at 1500 E Baseline Rd, Phoenix, AZ 85042

4.6 (605)

Is SmartStop Self Storage Right for You? Pros and Cons

  • Excellent customer service with friendly and knowledgeable staff such as Joe and Maurice
  • Clean, secure, and well-maintained facilities with 24-hour surveillance
  • Flexible rental options with easy online management and no long-term contracts
  • Limited availability of moving carts only during office hours
  • Access door sometimes locked requiring waiting for staff assistance
  • Break times for staff may limit immediate in-person help at certain times
Last Updated on 14th July 2025

Discover Convenient and Secure Storage Solutions at SmartStop Self Storage

Located at 1500 E Baseline Rd, Phoenix, AZ 85042, SmartStop Self Storage offers an exceptional range of storage options designed to meet diverse needs. Whether you’re seeking self storage for personal items, vehicle, RV, or boat storage, business or office space, or even student storage, this facility provides all the essentials for a hassle-free storage experience.

Outstanding Facilities and Customer Service

SmartStop boasts clean, updated, and well-lit facilities equipped with personal keypad access and comprehensive 24-hour surveillance to ensure your belongings remain safe and secure at all times. For sensitive items, climate-controlled storage units are available, offering an ideal environment to protect valuables from extreme weather conditions.

The company emphasizes customer convenience with easy online rentals, no long-term contracts, and complimentary reservations. With extended access hours, you can retrieve or store your belongings with flexibility. Additionally, the SmartStop mobile app offers seamless account management, gate and door access, and control over your storage, right from your smartphone.

Moving into your storage unit is straightforward thanks to helpful features such as a size guide, moving supplies, and tips provided by SmartStop. Customers consistently praise the friendly, knowledgeable, and attentive staff—especially team members like Joe and Maurice—who go above and beyond to make your rental process smooth and stress-free.

Award-winning service highlights SmartStop’s commitment to excellence, recognized by Newsweek and the Stevie Awards. With a broad network of hundreds of locations across the United States and Canada, SmartStop ensures professional, trustworthy storage solutions wherever you may be.

Operating Hours:
Sunday: 10:00 AM – 2:00 PM
Monday to Friday: 9:30 AM – 6:00 PM
Saturday: 9:00 AM – 4:00 PM

Opening Hours :
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
Saturday08:00 - 15:00
Sunday09:00 - 13:00
Features
  • Offers a variety of storage types including self storage, vehicle storage, car storage, RV storage, boat storage, business storage, student storage, and office space.
  • Provides clean, updated, and well-lit facilities with personal keypad access and 24-hour surveillance.
  • Climate-controlled storage units are available to protect valuable belongings.
  • Convenient online rentals with no long-term contracts and free reservations.
  • Extended access hours to storage units (exact hours not specified).
  • Award-winning customer service available by phone (6am to 10pm), live chat on website, and dedicated on-site team.
  • Mobile app available for managing accounts, accessing gates and doors, and controlling storage use.
  • Offers a size guide to help customers choose the right unit size.
  • Availability of moving supplies and moving tips to assist customers.
  • Promotions such as up to 50% off and free first month on select units for a limited time.
  • Supports customers with easy account management including online login, account creation, payments, storage management, and payment history tracking.
  • Operates hundreds of locations throughout the United States and Canada (includes some locations in Canadian provinces).
  • Customer reviews highlight clean, secure facilities and helpful, friendly staff.
  • Recognized with multiple awards for customer service including Newsweek's top-ranked self storage company and Stevie Awards.
  • Offers third party self storage management services and investor relations information.
Reviews
5
Total Score 4 REVIEWS
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