SmartStop Self Storage

Self storage at 4715 E Baseline Rd, Phoenix, AZ 85042

4.8 (436)

Is SmartStop Self Storage Right for You? Pros and Cons

  • Friendly and professional staff providing excellent customer service
  • Clean, secure, and well-lit storage units with modern security features
  • Convenient storage options including climate control and flexible rental terms
  • Some customers experienced price increases after initial promotional rates
  • Limited information on specific extended access hours
  • No long-term contracts which may lead to periodic rate adjustments
Last Updated on 14th July 2025

Discover Convenient and Secure Storage at SmartStop Self Storage in Phoenix

SmartStop Self Storage at 4715 E Baseline Rd, Phoenix, AZ offers a comprehensive storage solution designed to meet a variety of needs. Whether you’re looking for self storage, vehicle parking, boat or RV storage, business storage, student storage, or even office space, SmartStop provides clean, well-maintained, and climate-controlled units equipped with modern security features including 24-hour surveillance and personal keypad access for your peace of mind.

Award-Winning Service and User-Friendly Experience

Customers consistently praise the facility for its exceptional customer service, highlighting the helpfulness and professionalism of the on-site team. The company prides itself on fast, friendly, and efficient leasing processes, with staff like Brian, Liz, and Devan frequently mentioned for their outstanding assistance. Cleanliness and security are top priorities, ensuring your belongings are safe in a well-lit environment. Moreover, the company eliminates the hassle of long-term contracts and offers the convenience of free storage reservations and online rentals. The availability of a mobile app further enhances your control over unit access and account management. Hours of operation accommodate busy schedules, with extended access to storage units.

Whether you need short-term storage during a move or long-term solutions, SmartStop is committed to providing a reliable, convenient, and customer-focused experience.

Opening Hours :
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
Saturday08:00 - 15:00
Sunday09:00 - 13:00
Features
  • Offers a variety of storage types including self storage, vehicle storage, car storage, RV storage, boat storage, business storage, student storage, and office space.
  • Units are clean, updated, well-lit, climate-controlled, and secure with 24-hour surveillance and personal keypad access.
  • No long-term contracts required; online rentals are easy and storage reservations are free.
  • Extended access hours to storage units, though exact times are not specified on the homepage.
  • Provides award-winning customer service, with availability to call from 6am to 10pm, live chat on the website, and a dedicated on-site team.
  • Mobile app available for convenient access, account management, and control over storage usage.
  • Offers promotions such as up to 50% off and a free first month on select units for a limited time.
  • Provides a size guide to help customers choose the right storage unit size.
  • Supports easy location search by city, state, or postal code, and also offers a "use current location" feature.
  • Operates many locations throughout the United States and Canada.
  • Customers can create an account, login, make payments, and manage their storage online.
  • Recognised with multiple customer service awards including Newsweek's top-ranked self storage company for customer service and Stevie Awards.
Reviews
5
Total Score 4 REVIEWS
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