SmartStop Self Storage

Self storage at 1740 W Happy Valley Rd, Phoenix, AZ 85085

4.8 (384)

Is SmartStop Self Storage Right for You? Pros and Cons

  • Exceptional and friendly customer service, especially praised employees like Alyssa and Caedon
  • Clean, well-lit, and climate-controlled facilities ensuring safety and comfort
  • Flexible rental options with free reservations and no long-term contracts
  • Some users mention pricing as high for loyal customers
  • Communication via frequent emails and texts can be considered excessive by some
  • Complex facility layout can be challenging to navigate
Last Updated on 14th July 2025

Discover Convenient and Secure Storage Solutions at SmartStop Self Storage

Located at 1740 W Happy Valley Rd, Phoenix, AZ 85085, SmartStop Self Storage offers a comprehensive range of storage options tailored to both personal and business needs. Whether you’re looking for Self Storage, Vehicle Storage, Car Storage, RV Storage, Boat Storage, Business Storage, Student Storage, or Office Space, the facility provides versatile solutions to keep your belongings safe and accessible.

Exceptional Customer Service and Modern Amenities

This facility is known for its clean, well-lit, and climate-controlled units designed to protect your items in any season. Customers enjoy the convenience of extended access hours backed by secure personal keypad entry and 24-hour video surveillance for peace of mind. The on-site staff is friendly and highly knowledgeable, consistently praised for offering award-winning customer service that makes the rental and moving processes smooth and stress-free.

The company also embraces technology with a user-friendly mobile app available for both Android and iOS devices, allowing customers to manage their accounts, access gates and doors, and control storage easily from anywhere. Online reservations are free, with no long-term contracts required, providing flexibility and convenience.

SmartStop Self Storage has earned multiple accolades including top rankings by Newsweek for customer service, Stevie Awards recognition, and numerous reputation awards, reflecting their commitment to customer satisfaction and quality service.

With special promotions such as summer savings of up to 60% off and free first month on select units, this location makes it even easier to find the right storage solution at great value.

Open throughout the week with convenient hours, it’s an ideal choice for anyone in search of reliable, secure, and accessible storage in Phoenix.

Opening Hours :
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
Saturday08:00 - 15:00
Sunday09:00 - 13:00
Features
  • Offers a variety of storage types including Self Storage, Vehicle Storage, Car Storage, RV Storage, Boat Storage, Business Storage, Student Storage, and Office Space.
  • Provides free reservation of storage units with easy online rentals and no long-term contracts required.
  • Extended access hours available for customers, supported by personal keypad access and 24-hour surveillance for security.
  • Facilities are clean, well-lit, and climate-controlled to ensure the safety and preservation of belongings.
  • Customer support is robust, offering award-winning customer service with a dedicated on-site team, live chat on the website, and phone support available from 6am to 10pm.
  • Mobile app available for both Android and iOS, enabling convenient access to gates and doors, account management, and storage control.
  • Company has won multiple awards, including Newsweek top-ranked self storage company for customer service (2021, 2023, 2024), Stevie Awards Silver Winner for Customer Service Department of the Year, and Reputation 800 Awards for outstanding customer reviews.
  • Provides a size guide to help customers select the appropriate storage unit size with expert customer service assistance available.
  • Promotions include summer savings with up to 60% off and a free first month on select units.
  • Supports online account management features such as login, create account, make a payment, view storage, and payment history.
  • Operates hundreds of locations throughout the United States and Canada, with options to find storage by city, state, or postal code including featured cities.
Reviews
4.7
Total Score 60 REVIEWS
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