SmartStop Self Storage

Self storage at 5885 W Colfax Ave, Lakewood, CO 80214

4.6 (485)

Is SmartStop Self Storage Right for You? Pros and Cons

  • Friendly and helpful staff including Tony, Amy, Jac, and others enhancing customer service experience
  • Clean, well-maintained, and secure facility with 24-hour surveillance and keypad access
  • Variety of storage options including climate-controlled units and vehicle storage, with flexible, no long-term contract rental
  • Some customers experienced issues with rent increases and lack of clear communication
  • Certain customers reported service delays or lack of follow-up from management
  • A few reviews mentioned occasional rough staff attitude and challenges with access codes
Last Updated on 14th July 2025

Discover Convenient and Secure Storage Solutions at SmartStop Self Storage

Located at 5885 W Colfax Ave, Lakewood, CO 80214, SmartStop Self Storage offers an extensive range of storage options designed to meet diverse needs. Whether you require self storage, vehicle storage, car storage, RV storage, boat storage, business storage, student storage, or even office space, this facility provides clean, updated, and well-lit units to keep your belongings safe and accessible.

Top-Notch Features and Outstanding Customer Care

SmartStop prides itself on 24-hour surveillance and personal keypad access for enhanced security. Customers benefit from climate-controlled units that protect sensitive items from extreme weather. The facility is user-friendly, with free online reservations and no requirement for long-term contracts, allowing for flexibility and convenience.

With extended access hours and a dedicated onsite team, SmartStop ensures you can reach your unit when needed. The customer service department operates daily from 6am to 10pm, complemented by a live chat feature and a mobile app for managing your account and access seamlessly. Award-winning customer support and expert guidance are readily available, including size guides and moving resources, ensuring a smooth rental experience.

Additional benefits include occasional discounts such as up to 50% off and a free first month on select units, making SmartStop a highly appealing choice for both short-term and long-term storage needs.

Visitors consistently note the facility’s cleanliness and the staff’s helpfulness, making SmartStop a trustworthy place to securely store your belongings.

Opening Hours :
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
Saturday08:00 - 15:00
Sunday09:00 - 13:00
Features
  • Offers a variety of storage types including self storage, vehicle storage, car storage, RV storage, boat storage, business storage, student storage, and office space.
  • Free to reserve storage units online with no long-term contracts required.
  • Extended access hours to storage units are available.
  • Facilities are clean, updated, well-lit and feature personal keypad access.
  • Provides 24-hour surveillance for enhanced security.
  • Climate-controlled units available to protect sensitive belongings.
  • Customer service operates daily from 6am to 10pm, including live chat and a dedicated on-site team.
  • SmartStop offers a mobile app to manage storage access and accounts conveniently.
  • Multiple award-winning customer service recognitions including Newsweek, Stevie Awards, and Reputation 800 Awards.
  • Easy online rental process with size guides and expert customer service support available via phone.
  • Discounts available such as up to 50% off and a free first month on select units for a limited time.
  • Provides support resources such as moving supplies, size guides, moving tips, FAQs, and direct contact.
  • Supports account management features online including account creation, login, and payment options.
Reviews
4.6
Total Score 39 REVIEWS
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