SmartStop Self Storage

Self storage at 2380 Fenton St, Chula Vista, CA 91914

4.9 (728)

Is SmartStop Self Storage Right for You? Pros and Cons

  • Exceptional and friendly customer service, especially from staff like Araceli and Justin
  • Clean, secure, and well-maintained facilities with climate-controlled units available
  • Convenient features including extended hours, personal keypad access, and user-friendly mobile app
  • Elevator access can be slow and inconvenient during peak times
  • Carts for moving items require a key from the office, which can add extra steps
  • Some customers note price increases over time
Last Updated on 14th July 2025

Discover Convenient and Secure Storage Solutions at SmartStop Self Storage

Located at 2380 Fenton St, Chula Vista, CA, SmartStop Self Storage offers a wide range of storage options including vehicle, car, RV, boat, business, student, and office space storage. With flexible rental terms and no long-term contracts required, customers can easily reserve their storage units online for free. The facility prides itself on being clean, well-lit, and regularly updated to ensure maximum security and convenience.

Exceptional Customer Service and State-of-the-Art Amenities

SmartStop Self Storage provides personal keypad access and 24-hour surveillance to guarantee the safety of your belongings. Climate-controlled units are available to protect sensitive items from temperature fluctuations. The site offers extended access hours throughout the week to accommodate various schedules. A dedicated on-site support team ensures assistance whenever needed, complemented by customer support available from 6am to 10pm through calls and live chat.

Management is made effortless via a convenient mobile app that allows users to control gate and door access, manage accounts, and submit service requests seamlessly. Recognized repeatedly for outstanding customer service—including awards from Newsweek and the Silver Stevie Award—SmartStop stands out as a trusted leader in self storage.

Additional benefits include a helpful size guide to select the perfect unit and seasonal promotions offering up to 60% off or a free first month on select units. The company also contributes to environmental efforts and community giving back, reflecting its commitment to corporate social responsibility.

Whether you need short-term or long-term storage, SmartStop Self Storage combines excellent facilities with top-notch support to make your storage experience smooth and secure.

Opening Hours :
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
Saturday08:00 - 15:00
Sunday09:00 - 13:00
Features
  • Offers secure self-storage units with various storage types including vehicle storage, car storage, RV storage, boat storage, business storage, student storage, and office space.
  • Provides free reservation of storage units with easy online rentals and no long-term contracts required.
  • Offers extended access hours to storage units.
  • Facilities are clean, well-lit, and updated regularly for security and convenience.
  • Provides personal keypad access and 24-hour surveillance for safety and security.
  • Offers climate-controlled storage units to protect belongings from temperature fluctuations.
  • Available customer support from 6am to 10pm including call service and live chat on the website.
  • Dedicated on-site support team available for assistance.
  • Provides a mobile app for convenient storage management, including gate and door access control, account management, and service requests.
  • Has received multiple awards for customer service including Newsweek top-ranked self-storage company for customer service in 2021, 2023, and 2024; Silver Stevie Award for Customer Service Department of the Year; and Reputation 800 Awards for outstanding customer reviews in 2022 and 2023.
  • Offers a size guide to help customers select the appropriate storage unit size.
  • Supports online account management including logging in, creating accounts, making payments, and viewing payment history.
  • Operates hundreds of locations throughout the United States and Canada.
  • Offers seasonal promotions such as up to 60% off and a free first month on select storage units.
  • Provides resources such as moving supplies, moving tips, FAQs, and contact options on the website.
  • Committed to environmental initiatives, community giving back, and corporate social responsibility.
Reviews
4.6
Total Score 49 REVIEWS
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