SmartStop Self Storage

Self storage at 6950 S Gartrell Rd, Aurora, CO 80016

4.9 (511)

Is SmartStop Self Storage Right for You? Pros and Cons

  • Friendly and professional staff who provide great customer service
  • Clean, modern, and well-maintained facility
  • Convenient easy online reservation and rental process with flexible terms
  • Price increases over time may occur
  • Some customers noted occasional wait times for staff assistance
  • Office hours limited compared to 24/7 access
Last Updated on 14th July 2025

Discover Convenient and Secure Storage Solutions at SmartStop Self Storage

Located at 6950 S Gartrell Rd, Aurora, CO 80016, SmartStop Self Storage offers a wide range of storage options tailored to meet diverse needs. Whether you’re looking to store a few personal items, business inventory, vehicles, or even RVs and boats, this facility has options designed to fit. The units include climate-controlled spaces ensuring that your belongings are protected from extreme temperatures and conditions.

Exceptional Customer Service and Modern Facilities

Customers consistently praise the friendly and knowledgeable staff such as Mike, Jake, Dayne, and Beth, who make the entire rental process seamless and stress-free. The property is well-maintained, clean, and secure, featuring personal keypad access and 24-hour surveillance for peace of mind. The extended access hours to storage units accommodate various schedules, and customer support is available daily via phone and live chat from 6am to 10pm.

With easy online reservations and no long-term contracts required, SmartStop Self Storage makes renting a unit straightforward and flexible. Additional conveniences include a mobile app that allows simple gate and door access, account management, and enhanced control over your storage. Recognized nationally for outstanding customer service — including multiple awards such as Newsweek’s top-ranked self storage company — this facility is a trusted choice for many.

Whether you are moving, downsizing, or need extra space for your belongings, SmartStop Self Storage combines modern amenities, excellent customer service, and a strong reputation to provide an outstanding storage experience.

Opening Hours :
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
Saturday08:00 - 15:00
Sunday09:00 - 13:00
Features
  • Offers self-storage units with various storage types including vehicle, car, RV, boat, business, student storage, and office space.
  • Provides free unit reservation and easy online rental process without requiring long-term contracts.
  • Extended access hours to storage units are available.
  • Customer service available daily from 6am to 10pm via phone and live chat, with dedicated on-site teams.
  • Facilities are clean, modern, well-lit, and secure with personal keypad access and 24-hour surveillance.
  • Climate-controlled units are available to protect belongings.
  • Offers a mobile app for convenient gate and door access, account management, and storage control.
  • Recognised for outstanding customer service with multiple awards including Newsweek's top-ranked self storage company (2021, 2023, 2024), Stevie Awards Silver Winner, and Reputation 800 Awards.
  • Provides helpful resources such as a size guide to choose the right storage unit size, moving supplies, and moving tips.
  • Supports a large network of locations across the United States and Canada.
  • Offers promotions such as up to 60% off and a free first month on select units for a limited time.
  • Customer testimonials highlight clean facilities, friendly and professional staff, and excellent service.
  • Offers online account management including login, account creation, payments, and storage management.
  • Provides 24/7 online support including FAQs and contact options.
  • Active on multiple social media platforms for customer engagement.
Reviews
4.5
Total Score 48 REVIEWS
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