SmartStop Self Storage

Self storage at 435 Airport Blvd, Aurora, CO 80011

4.8 (804)

Is SmartStop Self Storage Right for You? Pros and Cons

  • Professional and knowledgeable staff like Autumn and Ty
  • Clean, well-maintained, and secure facilities
  • Easy and quick rental process with excellent customer service
  • Limited weekend operating hours
  • No detailed mention of access hours for extended periods
  • Some flooding issues reported, though staff are professional and helpful
Last Updated on 14th July 2025

Discover Convenient and Secure Storage Solutions at SmartStop Self Storage

Located at 435 Airport Blvd, Aurora, CO 80011, SmartStop Self Storage offers a comprehensive range of storage options tailored to meet diverse needs. Whether you require self storage, vehicle storage, RV or boat storage, business storage, or even office space, SmartStop has you covered with facilities designed to provide maximum convenience and security.

Outstanding Customer Service and Modern Facilities

The company prides itself on an easy and straightforward rental process, featuring a fully online system with no long-term contracts required. Storage units are clean, well-lit, and updated, with many climate-controlled options ensuring your belongings remain protected year-round. Customers benefit from advanced security measures, including personal keypad access and 24-hour surveillance, allowing peace of mind at all times.

Customer support is available via phone and live chat from 6am to 10pm, complemented by an attentive on-site team. SmartStop also provides a mobile app for seamless account management, gate access, and unit monitoring, making it easier than ever to stay connected to your storage.

This facility has earned multiple awards recognizing its exceptional customer service, making it a trusted choice for residents and businesses alike. With extensive operating hours during the week and convenient weekend availability, SmartStop is dedicated to accommodating your schedule.

Experience hassle-free storage with competitive pricing, a size guide to help you choose the perfect unit, and special promotions including discounts and free first months on select units. Whether you’re storing for short-term convenience or long-term security, SmartStop provides a professional, friendly, and efficient service you can rely on.

Opening Hours :
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
Saturday08:00 - 15:00
Sunday09:00 - 13:00
Features
  • Offers a variety of storage types including self storage, vehicle storage, car storage, RV storage, boat storage, business storage, student storage, and office space.
  • Provides easy online rental process with no long-term contracts required.
  • Facilities are clean, well-lit and updated, with climate-controlled units available.
  • Access to storage units includes personal keypad access and 24-hour surveillance for security.
  • Extended access hours are available, though specific hours are not stated.
  • Customer service is available from 6am to 10pm via phone and live chat, with a dedicated on-site team at facilities.
  • Free to reserve storage units online through their website.
  • Offers a mobile app for managing accounts, accessing gates and doors, and monitoring storage units.
  • Has received multiple awards for customer service, including Newsweek top-ranked self storage company (2021, 2023, 2024), Stevie Award Silver Winner for Customer Service Department of the Year, and Reputation 800 Awards (2022, 2023).
  • Supports customers with a size guide to select the right unit size.
  • Special promotions such as up to 50% off and free first month on select units available for a limited time.
  • Facilities operate throughout the United States and Canada, not specifically limited to the UK market.
  • Offers live chat support and telephone support with a toll-free number (888-977-8672).
  • Provides resources like moving supplies, moving tips, FAQs, and contact options via the website.
  • Website and services are available in English and French languages.
  • Has a "My Account" section for customers to login, create accounts, make payments, and manage their storage information online.
Reviews
4.8
Total Score 43 REVIEWS
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