Public Storage

Self storage at 3800 Kirkwood Hwy, Wilmington, DE 19808

4.7 (414)

Is Public Storage Right for You? Pros and Cons

  • Excellent and friendly customer service, especially from staff like Mrs. Frances
  • Clean and well-maintained facility with professional management
  • Wide variety of unit sizes including climate-controlled and vehicle storage
  • Rates may be higher compared to some other storage facilities
  • Some customers noted occasional restrictions on equipment usage during certain hours
  • There are occasional reports of limited assistance during off-hours
Last Updated on 14th July 2025

Discover Convenient and Reliable Storage at Public Storage on Kirkwood Hwy

Public Storage offers a wide array of self-storage solutions tailored to meet your unique needs. Located at 3800 Kirkwood Hwy, Wilmington, DE 19808, this facility provides a clean, well-maintained environment backed by professional and friendly staff. Open daily from 6:00 AM to 9:00 PM, it ensures you have convenient access hours to your belongings whenever you need them.

Wide Variety of Storage Options and Exceptional Customer Service

This location features various unit sizes ranging from compact 5’x5′ lockers to large 10’x25′ units, including special vehicle, RV, and boat storage up to 50 feet. For items needing extra care, climate-controlled storage units maintain ideal temperature and humidity levels. Public Storage’s online tools make reservations and contactless move-in processes easy and worry-free.

Customers consistently praise the outstanding service provided by the staff, especially highlighting Mrs. Frances for her patience, friendliness, and thorough assistance during the rental process. The property is known for its cleanliness, professional atmosphere, and supportive management team. Whether you are decluttering, storing seasonal items, or need long-term business storage, Public Storage provides a trusted solution backed by decades of nationwide experience since 1972.

Take advantage of their user-friendly mobile app to manage your account, make payments, and even access your storage unit remotely. Public Storage’s commitment to customer satisfaction and extensive storage options make it a top choice in Wilmington and beyond.

Opening Hours :
Monday05:00 - 20:00
Tuesday05:00 - 20:00
Wednesday05:00 - 20:00
Thursday05:00 - 20:00
Friday05:00 - 20:00
Saturday05:00 - 20:00
Sunday05:00 - 20:00
Features
  • Company Name: Public Storage
  • Offers thousands of self-storage units/spaces nationwide, including in the UK and US.
  • Storage Types available: Self Storage, Business Storage, Vehicle & RV Storage, Boat Storage, Climate Controlled Storage.
  • Wide variety of unit sizes available ranging from small (5'x5') lockers to large units (up to 10'x25') and vehicle storage units (up to 50' for oversize vehicles).
  • Free reservations with no long-term commitment required.
  • Reservations can be made online with no obligation.
  • Move-in process can be completed online and is contactless (eRental available).
  • Convenient access hours (specific access hours not listed, but described as "convenient access hours").
  • Trusted nationwide since 1972.
  • Offers climate-controlled storage units for items requiring temperature and humidity control.
  • Provides a size guide to help customers choose the right unit size.
  • Mobile app available for managing storage, including opening gates and doors, paying bills, and account management.
  • Promotional offers such as first month's rent for $1 (terms and conditions apply, new customers only).
  • Customer testimonials highlight easy and quick online rental process and excellent company reputation.
  • Extensive location network allowing customers to choose conveniently located storage.
  • Website facilitates finding storage by address, city, or zip, storage type, and size.
  • Customer support available through Frequently Asked Questions and contact options.
  • Company has won various awards based on team and customer ratings.
  • Offers sustainable initiatives at some locations, including LED lighting, efficient HVAC, solar power generation, eco-friendly water practices, or high R-value insulation.
  • Online account management options available, including log in, create account, view reservation, and pay bills.
  • Various storage solutions offered for specific customer needs such as decluttering, living abroad, military storage, seasonal storage, and life transitions.
  • Company provides various resources including a blog and investor relations.
Reviews
4.7
Total Score 42 REVIEWS
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