Is Public Storage Right for You? Pros and Cons
- Friendly, helpful, and professional staff (notably Jenn and Rosie)
- Clean and well-maintained facility
- Wide variety of unit sizes and storage options including vehicle and climate-controlled storage
- Rate increases after some months reported by users
- Occasional busy staff leading to slight delays
- Limited direct mention of enhanced security features in reviews

Discover Convenient and Secure Storage Solutions at Public Storage in Phoenix
Located at 11236 N 19th Ave, Phoenix, AZ 85029, Public Storage offers a wide array of storage options tailored to meet diverse needs. Whether you require a small locker or a large unit for vehicles or RVs, this location provides flexible unit sizes ranging from 5’x5′ to 10’x25′, as well as vehicle storage up to 50 feet. Open daily from 6:00 AM to 9:00 PM, it’s designed to fit busy schedules and lifestyle demands.
Exceptional Customer Service and Clean Facilities
The facility is well-known for its clean premises and a very welcoming staff team, including standout employees like Jenn and Rosie, who consistently receive praise for their friendly, helpful, and patient service. Customers appreciate the support in choosing the right unit, navigating rental processes, and assistance even beyond expectations, such as offering water on a hot day or helping with lock replacements. The staff members demonstrate deep understanding and professionalism, helping to make moving and storage stress-free.
Public Storage also embraces modern convenience by providing an online reservation and rental process, supported by a mobile app that allows users to manage their accounts, pay bills, and even open gates remotely. This ensures a smooth and contactless experience from start to finish. The facility’s commitment to security and upkeep ensures belongings are safe and well cared for.
Whether you are decluttering, relocating, needing business storage, or seasonal storage solutions, Public Storage’s Phoenix location offers an ideal, trusted solution. With its extensive nationwide network, long history since 1972, and environmentally conscious facility features, it’s a smart choice for anyone in need of reliable storage.
| Monday | 05:00 - 20:00 |
| Tuesday | 05:00 - 20:00 |
| Wednesday | 05:00 - 20:00 |
| Thursday | 05:00 - 20:00 |
| Friday | 05:00 - 20:00 |
| Saturday | 05:00 - 20:00 |
| Sunday | 05:00 - 20:00 |








