Public Storage

Self storage at 1851 N Alafaya Trail, Orlando, FL 32826

4.8 (600)

Is Public Storage Right for You? Pros and Cons

  • Friendly and professional staff, notably Christine, Liz, Jon, and Marcus, providing excellent customer service.
  • Clean, well-maintained facility with attention to security and environment.
  • Convenient access hours (6 AM - 9 PM) and user-friendly mobile app for easy management and gate access.
  • Limited direct phone support as messages often go to voicemail.
  • Some customers have experienced difficulties with account communication and billing.
  • Indoor storage units may have occasional pest concerns (reported by a small number of users).
Last Updated on 14th July 2025

Discover Secure and Convenient Storage Solutions at Public Storage

Located at 1851 N Alafaya Trail, Orlando, FL 32826, Public Storage offers a comprehensive range of storage options tailored to meet diverse needs. Whether you require a small locker to store personal items or a large unit for business equipment or vehicles, this facility has you covered with sizes up to 10’x25′. The location boasts a clean and well-maintained environment, ensuring your belongings are stored safely and securely.

Exceptional Customer Service and Easy Access

Public Storage takes pride in its dedicated and friendly staff who provide attentive assistance to each customer. The management team is highly praised for their professionalism, helpfulness, and thorough communication, making every interaction smooth and hassle-free. Customers appreciate the convenient access hours from 6 AM to 9 PM, seven days a week, supported by a mobile app that allows easy gate and unit door access, bill payment, and account management right from your smartphone.

The company’s long-standing reputation since 1972 is reflected in the trusted service and award-winning employee care. With free reservations and no long-term commitment required, Public Storage makes renting a unit straightforward and stress-free. Their online reservation system saves valuable time on move-in day, and first-time customers can take advantage of special promotions on their initial rental. For those needing specialized or seasonal storage such as military or living abroad solutions, this facility is well-equipped to accommodate.

Additionally, many facilities incorporate sustainable initiatives including LED lighting, solar power, and energy-efficient systems, emphasizing care for the environment alongside excellent service. Whether for personal or business storage, Public Storage at this location provides a reliable, customer-focused experience designed to meet your storage needs with ease and confidence.

Opening Hours :
Monday05:00 - 20:00
Tuesday05:00 - 20:00
Wednesday05:00 - 20:00
Thursday05:00 - 20:00
Friday05:00 - 20:00
Saturday05:00 - 20:00
Sunday05:00 - 20:00
Features
  • Provides thousands of self-storage units and spaces nationwide, including in the UK.
  • Offers a wide variety of unit sizes ranging from small lockers (5'x5') to large units (up to 10'x25') and vehicle storage for cars, RVs, boats, and oversized vehicles.
  • Storage types provided include Self Storage, Business Storage, Vehicle & RV Storage, Boat Storage, and Climate Controlled Storage.
  • Free reservations with no long-term commitment required.
  • Online reservation and rental available to save time on move-in day.
  • First month's rent offered for just $1 for new customers (subject to terms and restrictions).
  • Convenient access hours (specific times not stated), with mention of app for easy gate and door access.
  • Mobile app available for managing space, paying bills, and account management; available on Google Play and Apple App Store.
  • Trusted nationwide since 1972 with a strong reputation and multiple awards based on employee feedback.
  • Provides a size guide to help customers choose the right unit size.
  • Multiple locations, making it convenient for customers to find storage nearby.
  • Contact available by phone via a toll-free number.
  • Supports online account management, including login, reservation details, and bill payment.
  • Offers seasonal and specialised storage solutions such as military storage and living abroad storage.
  • Some facilities have sustainable initiatives like LED lighting, efficient HVAC systems, solar power, eco-friendly water practices, and high R-value insulation.
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5
Total Score 14 REVIEWS
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