Is Public Storage Right for You? Pros and Cons
- Friendly and professional staff, notably Christine, Liz, Jon, and Marcus, providing excellent customer service.
- Clean, well-maintained facility with attention to security and environment.
- Convenient access hours (6 AM - 9 PM) and user-friendly mobile app for easy management and gate access.
- Limited direct phone support as messages often go to voicemail.
- Some customers have experienced difficulties with account communication and billing.
- Indoor storage units may have occasional pest concerns (reported by a small number of users).

Discover Secure and Convenient Storage Solutions at Public Storage
Located at 1851 N Alafaya Trail, Orlando, FL 32826, Public Storage offers a comprehensive range of storage options tailored to meet diverse needs. Whether you require a small locker to store personal items or a large unit for business equipment or vehicles, this facility has you covered with sizes up to 10’x25′. The location boasts a clean and well-maintained environment, ensuring your belongings are stored safely and securely.
Exceptional Customer Service and Easy Access
Public Storage takes pride in its dedicated and friendly staff who provide attentive assistance to each customer. The management team is highly praised for their professionalism, helpfulness, and thorough communication, making every interaction smooth and hassle-free. Customers appreciate the convenient access hours from 6 AM to 9 PM, seven days a week, supported by a mobile app that allows easy gate and unit door access, bill payment, and account management right from your smartphone.
The company’s long-standing reputation since 1972 is reflected in the trusted service and award-winning employee care. With free reservations and no long-term commitment required, Public Storage makes renting a unit straightforward and stress-free. Their online reservation system saves valuable time on move-in day, and first-time customers can take advantage of special promotions on their initial rental. For those needing specialized or seasonal storage such as military or living abroad solutions, this facility is well-equipped to accommodate.
Additionally, many facilities incorporate sustainable initiatives including LED lighting, solar power, and energy-efficient systems, emphasizing care for the environment alongside excellent service. Whether for personal or business storage, Public Storage at this location provides a reliable, customer-focused experience designed to meet your storage needs with ease and confidence.
| Monday | 05:00 - 20:00 |
| Tuesday | 05:00 - 20:00 |
| Wednesday | 05:00 - 20:00 |
| Thursday | 05:00 - 20:00 |
| Friday | 05:00 - 20:00 |
| Saturday | 05:00 - 20:00 |
| Sunday | 05:00 - 20:00 |










