Public Storage

Self storage at 35 Hoyt St, Norwalk, CT 06851

4.9 (328)

Is Public Storage Right for You? Pros and Cons

  • Outstanding and helpful customer service especially from staff members like Irene, Irma, and Charles
  • Wide variety of storage unit sizes and types including climate-controlled units
  • Convenient operating hours and clean, secure facility
  • No specific cons highlighted in customer reviews
  • Some users mentioned pricing concerns, but not elaborated in detail
  • Limited number of staff during busy times noted by some customers
Last Updated on 14th July 2025

Discover Convenient and Secure Storage Solutions at Public Storage in Norwalk, CT

Located at 35 Hoyt St, Norwalk, CT 06851, Public Storage offers a wide range of self-storage options designed to meet your personal and business needs. Open daily from 6:00 AM to 9:00 PM, this facility provides comprehensive storage services with flexible unit sizes, from small lockers (5’x5′) perfect for personal items, to large units (up to 10’x25′) and vehicle or boat storage that accommodate even the biggest possessions.

Exceptional Customer Service and State-of-the-Art Facilities

Public Storage is renowned for its dedicated and friendly staff, including standout employees like Irene, Irma, and Charles, who receive frequent praises for going above and beyond to assist customers with kindness and professionalism. Whether you’re visiting for walk-in rentals, requiring detailed explanations of unit sizes, or looking for assistance in selecting the best storage solution, the team excels in creating a smooth and enjoyable experience.

The facility is known for being clean, well-maintained, and secure, giving customers peace of mind when storing valuable belongings. Additionally, the storage units include climate-controlled options, which are ideal for protecting sensitive items from harsh weather changes. Customers appreciate the ease of the online reservation system, allowing for hassle-free unit booking without long-term commitments.

Public Storage also emphasizes sustainability with features such as LED lighting, efficient HVAC systems, and eco-friendly water practices, making it a responsible choice for environmentally conscious users. With decades of trusted service since 1972 and a reputation for customer satisfaction, this Norwalk location is a reliable partner for your storage needs.

Whether you are decluttering, relocating, storing seasonal items, or need secure vehicle storage, Public Storage provides versatile solutions backed by excellent customer care and convenient access.

Opening Hours :
Monday05:00 - 20:00
Tuesday05:00 - 20:00
Wednesday05:00 - 20:00
Thursday05:00 - 20:00
Friday05:00 - 20:00
Saturday05:00 - 20:00
Sunday05:00 - 20:00
Features
  • Offers thousands of self-storage units and spaces nationwide, including personal, business, vehicle, and boat storage.
  • Provides various unit sizes, ranging from small lockers (5'x5') to large units (up to 10'x25') and vehicle units (up to 50 feet).
  • Storage types include self storage, business storage, vehicle & RV storage, boat storage, and climate-controlled storage.
  • Free reservations with no long-term commitment required.
  • Convenient access hours (exact opening times not specified).
  • Established and trusted nationwide since 1972.
  • Online reservation and rental process available, allowing customers to reserve units for free with no obligation.
  • Mobile app available for managing storage account, opening gates and doors, and paying bills.
  • Offers a size guide to assist customers in selecting the right unit size.
  • First month's rent promotion for new customers, with some locations offering the first month for $1.
  • Supports climate-controlled units to protect sensitive items.
  • Facilities feature sustainable initiatives such as LED lighting, efficient HVAC systems, solar power generation, eco-friendly water practices, or high R-value insulation.
  • Customer testimonials highlight easy, contactless eRental process and satisfaction with company reputation and location convenience.
  • Accessible website with account management options: log in, create an account, view reservations, and pay bills online.
  • Offers storage solutions for specific needs such as decluttering, living abroad, military storage, seasonal storage, and life transitions.
  • Provides a comprehensive FAQ and blog for customer support and information.
  • Company has been recognised with awards for workplace environment and leadership.
  • Available contact phone number: 800-688-8057.
Reviews
4.8
Total Score 43 REVIEWS
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