Is Public Storage Right for You? Pros and Cons
- Outstanding and helpful customer service especially from staff members like Irene, Irma, and Charles
- Wide variety of storage unit sizes and types including climate-controlled units
- Convenient operating hours and clean, secure facility
- No specific cons highlighted in customer reviews
- Some users mentioned pricing concerns, but not elaborated in detail
- Limited number of staff during busy times noted by some customers

Discover Convenient and Secure Storage Solutions at Public Storage in Norwalk, CT
Located at 35 Hoyt St, Norwalk, CT 06851, Public Storage offers a wide range of self-storage options designed to meet your personal and business needs. Open daily from 6:00 AM to 9:00 PM, this facility provides comprehensive storage services with flexible unit sizes, from small lockers (5’x5′) perfect for personal items, to large units (up to 10’x25′) and vehicle or boat storage that accommodate even the biggest possessions.
Exceptional Customer Service and State-of-the-Art Facilities
Public Storage is renowned for its dedicated and friendly staff, including standout employees like Irene, Irma, and Charles, who receive frequent praises for going above and beyond to assist customers with kindness and professionalism. Whether you’re visiting for walk-in rentals, requiring detailed explanations of unit sizes, or looking for assistance in selecting the best storage solution, the team excels in creating a smooth and enjoyable experience.
The facility is known for being clean, well-maintained, and secure, giving customers peace of mind when storing valuable belongings. Additionally, the storage units include climate-controlled options, which are ideal for protecting sensitive items from harsh weather changes. Customers appreciate the ease of the online reservation system, allowing for hassle-free unit booking without long-term commitments.
Public Storage also emphasizes sustainability with features such as LED lighting, efficient HVAC systems, and eco-friendly water practices, making it a responsible choice for environmentally conscious users. With decades of trusted service since 1972 and a reputation for customer satisfaction, this Norwalk location is a reliable partner for your storage needs.
Whether you are decluttering, relocating, storing seasonal items, or need secure vehicle storage, Public Storage provides versatile solutions backed by excellent customer care and convenient access.
| Monday | 05:00 - 20:00 |
| Tuesday | 05:00 - 20:00 |
| Wednesday | 05:00 - 20:00 |
| Thursday | 05:00 - 20:00 |
| Friday | 05:00 - 20:00 |
| Saturday | 05:00 - 20:00 |
| Sunday | 05:00 - 20:00 |







