Public Storage

Self storage at 4093 New Castle Ave, New Castle, DE 19720

4.8 (221)

Is Public Storage Right for You? Pros and Cons

  • Wide range of unit sizes including large vehicle storage
  • Clean and well-maintained property
  • Friendly and helpful staff providing exceptional customer service
  • Some users experienced fluctuation in pricing
  • Limited immediate office presence at times
  • Access to carts and bathrooms sometimes restricted
Last Updated on 14th July 2025

Discover Convenient and Secure Storage at Public Storage on New Castle Ave

Public Storage offers a variety of self-storage solutions perfect for personal belongings, business inventory, and even large vehicles like RVs and boats. Located at 4093 New Castle Ave, New Castle, DE, this facility stands out for its clean premises and well-maintained environment, providing peace of mind for all customers. With operating hours from 6 AM to 9 PM every day of the week, renters enjoy easy access that fits their schedules.

Customer-Centric Services and Flexible Storage Options

The company provides a broad range of unit sizes—from compact 5’x5′ lockers to large 10’x25′ spaces, including vehicle storage units that accommodate up to 50-foot RVs or boats. Customers benefit from climate-controlled storage options ensuring sensitive items remain protected year-round. Booking a unit is hassle-free with free reservations and no long-term commitments required, all manageable through Public Storage’s intuitive online platform or mobile app. These tools allow customers to search for units, make reservations, pay bills, and even open gates or doors conveniently from their smartphones.

Public Storage is nationally recognized with thousands of locations across the country since 1972, making it a trusted choice. The facility at New Castle Ave is praised for its friendly and knowledgeable staff who provide exceptional customer service, guiding clients through selecting the perfect unit and answering all questions with patience and care.

Ideal for those in transition, whether moving, downsizing, or needing extra space, this location combines accessible hours, varied storage options, and outstanding support to make storage solutions simple and stress-free.

Opening Hours :
Monday05:00 - 20:00
Tuesday05:00 - 20:00
Wednesday05:00 - 20:00
Thursday05:00 - 20:00
Friday05:00 - 20:00
Saturday05:00 - 20:00
Sunday05:00 - 20:00
Features
  • Company Name: Public Storage
  • Services Offered: Self-storage units for personal, business, vehicle, RV, and boat storage.
  • Storage Unit Sizes Available: From small lockers (5'x5') to large units (up to 10'x25'), including vehicle storage units up to 50 feet.
  • Storage Types Include: Self Storage, Business Storage, Vehicle & RV Storage, Boat Storage, Climate Controlled Storage.
  • Free Reservations: Customers can reserve units for free with no obligation and no long-term commitment.
  • Online Features: Customers can search for storage, reserve units, complete rental online, log in to their accounts, and manage reservations online.
  • Mobile App Available: The app enables opening gates & doors, bill payment, and account management via phone.
  • Nationwide Presence: Thousands of locations nationwide, more than any other self-storage company.
  • Established: Trusted nationwide since 1972.
  • Promotions: Special offers such as first month's rent for $1 (new customers) and seasonal sales like the Fourth of July sale with up to 50% off monthly rent.
  • Access: Offers convenient access hours (specific hours not stated).
  • Customer Testimonials: Positive feedback on easy online rental process and convenient contactless service.
  • Sustainable Initiatives: Some locations have eco-friendly features like LED lighting, efficient HVAC, solar power, and high R-value insulation.
  • Support and Information: Provides FAQs, size guides, and blog for customer assistance and information.
  • Contact: Phone support available at 800-688-8057.
  • Account Management: Log in, create an account, make reservations, and pay bills online.
  • Additional Services: Real estate, investor relations, third-party management, lending programmes, and commercial real estate services offered.
Reviews
4.4
Total Score 41 REVIEWS
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