11th July 2025
Is Public Storage Right for You? Pros and Cons
- Friendly and helpful staff, especially Lana
- Clean and well-maintained facility
- Convenient access hours and location with added security nearby
- Some users noted minor app payment difficulties
- Closed periods during visits reported by a few
- Limited onsite help late in the day sometimes
Discover Convenient and Reliable Storage at Public Storage on N Dupont Hwy
Public Storage offers an exceptional storage experience at 3801 N Dupont Hwy, New Castle, DE 19720. Open daily from 6:00 AM to 9:00 PM, this location provides convenient access hours that suit a variety of schedules. The facility features a wide range of unit sizes — from small 5’x5′ lockers ideal for personal items to large 10’x25′ spaces and vehicle storage options, including RV and boat storage. With thousands of units available nationwide, customers can enjoy easy accessibility and flexibility for both short- and long-term needs.
Outstanding Customer Service and Secure, Clean Facilities
Customers consistently praise the friendly and knowledgeable staff at this location. The team, including well-appreciated employees like Lana, Tim, Chris, Donavan, and Haiston, are recognized for their professionalism, helpfulness, and dedication in ensuring each visitor finds the perfect unit size and receives step-by-step assistance. The premises are kept clean and well-maintained, contributing to a safe and welcoming environment for storing belongings. Proximity to a state trooper station adds an extra layer of security, reinforcing customer peace of mind.
Public Storage also highlights user-friendly features such as a fully searchable online platform to identify the ideal unit by size and type, free reservations with no obligation, and a straightforward eRental process that allows customers to rent units remotely. Their mobile app empowers users to conveniently manage their storage space, open gates, and pay bills from anywhere.
Since 1972, Public Storage has built a reputation for reliability and excellent customer care. This location’s commitment to customer satisfaction, combined with the variety of storage options and sustainable practices in some facilities, makes it an ideal choice for anyone seeking secure and accessible storage solutions.
Listing Type :
Self storage facility
Location :
Delaware / New Castle
Website Link : https://www.publicstorage.com/self-storage-de-new-castle/1441.html?pspid=pslocalsearch&utm_source=google&utm_medium=local_maps
Contact Phone :
+1302-476-2120
Opening Hours :
| Monday | 05:00 - 20:00 |
| Tuesday | 05:00 - 20:00 |
| Wednesday | 05:00 - 20:00 |
| Thursday | 05:00 - 20:00 |
| Friday | 05:00 - 20:00 |
| Saturday | 05:00 - 20:00 |
| Sunday | 05:00 - 20:00 |
Listing Type :
Self storage facility
Location :
Delaware / New Castle
Website Link : https://www.publicstorage.com/self-storage-de-new-castle/1441.html?pspid=pslocalsearch&utm_source=google&utm_medium=local_maps
Contact Phone :
+1302-476-2120
