Public Storage

Self storage at 1010 E Ogden Ave, Naperville, IL 60563

4.8 (273)

Is Public Storage Right for You? Pros and Cons

  • Helpful and friendly staff including Dee, Sally, Craig, and others providing excellent customer service
  • Wide variety of unit sizes including climate-controlled options
  • Convenient access hours from 6 AM to 9 PM daily with easy-to-use mobile app
  • Price increases over time were noted by some customers
  • Occasional difficulties with gate access and app functionality
  • Some units and facility aspects described as older or run down
Last Updated on 14th July 2025

Discover Reliable Storage Solutions at Public Storage, Naperville

Located conveniently at 1010 E Ogden Ave, Naperville, IL 60563, Public Storage offers a wide range of self-storage options tailored to meet your individual and business needs. Operating daily from 6 AM to 9 PM, this facility provides flexible access hours, allowing you the freedom to retrieve or store your belongings when it suits you best.

With thousands of units nationwide, Public Storage presents everything from compact lockers to spacious multi-room units, including specialized spaces for cars, RVs, boats, and other large vehicles. Choose from various types including climate-controlled units that ensure sensitive items remain safe and secure throughout the seasons.

Exceptional Amenities and User-Friendly Services

The company’s dedication to customer satisfaction is evident through an easy and contactless eRental process supported by a convenient mobile app. This app allows users to manage their storage space, open gates and doors, make payments, and track their accounts seamlessly. Whether you are decluttering your home, storing seasonal items, or managing life transitions, Public Storage has versatile options to accommodate your requirements.

Additional benefits include free unit reservations without long-term commitments, a comprehensive online size guide for unit selection, and helpful customer support. Moreover, sustainable practices such as LED lighting, solar power, and eco-friendly water conservation demonstrate a commitment to an environmentally responsible operation.

Public Storage in Naperville is renowned for its friendly and attentive staff who are eager to provide assistance and simplify the rental experience. Customers frequently commend the facility for its smooth, fast, and transparent service process.

Experience top-tier storage solutions that combine convenience, variety, and a customer-first approach in one place.

Opening Hours :
Monday05:00 - 20:00
Tuesday05:00 - 20:00
Wednesday05:00 - 20:00
Thursday05:00 - 20:00
Friday05:00 - 20:00
Saturday05:00 - 20:00
Sunday05:00 - 20:00
Features
  • Offers thousands of self-storage units/spaces across numerous locations nationwide.
  • Provides a wide variety of unit sizes, including lockers (small units), closet-size, one to six room sizes, and vehicle units for cars, RVs, boats, and oversize vehicles.
  • Storage types include self-storage, business storage, vehicle & RV storage, boat storage, and climate-controlled storage.
  • Free reservation of units with no obligation and no long-term commitment required.
  • Convenient access hours (though exact hours are not specified).
  • Established and trusted nationwide since 1972.
  • Offers climate-controlled units for sensitive belongings.
  • Online tools available: search for storage, reserve units, complete rentals online, manage accounts, pay bills, and access reservations.
  • Provides a mobile app to manage storage space, open gates and doors, pay bills, and manage accounts.
  • Customer testimonials highlight easy, contactless eRental process and excellent company reputation.
  • Promotion available: first month's rent for $1 for new customers, subject to terms and conditions.
  • Extensive online size guide to help customers choose the right unit size.
  • Offers specialised storage solutions, e.g., decluttering, living abroad, military storage, seasonal storage, and storage for life transitions.
  • Has sustainability initiatives in some facilities, including LED lighting, efficient HVAC, solar power, eco-friendly water practices, and high R-value insulation.
  • Customer support includes a frequently asked questions section and blog.
  • Accessible customer account features including log in, create account, and reservations.
  • Available contact phone number: 800-688-8057.
  • Provides information on company history, careers, investor relations, real estate, and other corporate details.
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