Public Storage

Self storage at 2902 Drake Ave SW, Huntsville, AL 35805

4.9 (454)

Is Public Storage Right for You? Pros and Cons

  • Exceptional and friendly customer service, particularly from staff member Mitchell
  • Wide variety of storage unit sizes and types, including climate-controlled options
  • Convenient access hours and easy online reservation and account management
  • Some users mention occasional price increases
  • Not all reviews specify on-site office presence times
  • Limited detailed information about physical amenities and facilities
Last Updated on 14th July 2025

Discover Convenient and Secure Storage at Public Storage on Drake Avenue

Located at 2902 Drake Ave SW, Huntsville, AL 35805, Public Storage offers an outstanding solution for all your storage needs. This facility provides a variety of unit sizes, from compact 5’x5′ lockers to spacious 10’x25′ rooms and even large vehicle and RV storage up to 50′. Whatever your requirements, you can find a tailored option that works for you, including climate-controlled units to keep your sensitive belongings safe from extreme weather conditions.

With a reputation built on convenience and customer care, Public Storage enables you to reserve units for free, with no long-term commitments, entirely online. The process is streamlined further through their mobile app, which allows users to open gates, pay bills, and manage accounts easily, making move-in and day-to-day management effortless.

Excellent Customer Service Led by Knowledgeable Staff

Clients consistently highlight the exceptional service provided by the management team, especially the helpfulness and professionalism of the staff member Mitchell at this location. His deep knowledge and personal touch make every visit a positive experience. Whether assisting with unit selection or facilitating smooth operations during tough times, the team ensures customer satisfaction and a welcoming environment.

Public Storage on Drake Avenue maintains clean, secure premises with convenient access hours from 6 AM to 9 PM daily, allowing flexibility to visit your unit when needed. The location’s outstanding management, secure facilities, and range of storage options make it a preferred choice for residents and businesses alike.

Opening Hours :
Monday05:00 - 20:00
Tuesday05:00 - 20:00
Wednesday05:00 - 20:00
Thursday05:00 - 20:00
Friday05:00 - 20:00
Saturday05:00 - 20:00
Sunday05:00 - 20:00
Features
  • Offers thousands of self-storage units and spaces nationwide, with many locations close to customers.
  • Provides various storage unit sizes from small lockers (5'x5') to large units (up to 10'x25') and vehicle storage units (up to 50').
  • Different storage types available including self storage, business storage, vehicle & RV storage, boat storage, and climate-controlled storage.
  • Free reservations available with no obligation and no long-term commitment.
  • Online unit reservation and rental process to save time on move-in day.
  • Offers a mobile app for managing storage, including opening gates and doors, paying bills, and managing accounts.
  • Trusted nationwide since 1972.
  • Convenient access hours (exact hours not specified but described as convenient).
  • Offers climate-controlled units to protect sensitive items.
  • Customer support includes a detailed FAQ section and size guide to help select the right unit.
  • Promotions available such as first-month rent for just $1 for new customers (subject to terms and conditions).
  • Company provides various storage solutions tailored for decluttering, living abroad, military storage, seasonal storage, and life transitions.
  • Multiple customer testimonials highlighting ease of use, reputation, and convenience, particularly praising the online rental process.
  • Company has received awards and recognition for employee satisfaction and operational excellence.
  • Accessible customer account features online, including logging in, account creation, reservation management, and bill payment.
  • Offers sustainable initiatives at some locations, such as LED lighting, efficient HVAC, solar power, eco-friendly water practices, and high R-value insulation.
  • Supports commercial real estate, investor relations, and third-party management services.
  • Multiple communication channels and social media presence including Facebook, YouTube, Instagram, LinkedIn, Pinterest, and TikTok.
  • Contact available via phone (800-688-8057) and website support.
Reviews
4.9
Total Score 43 REVIEWS
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