Public Storage

Self storage at 1504 Austin Dr, Decatur, GA 30032

4.7 (368)

Is Public Storage Right for You? Pros and Cons

  • Excellent and friendly customer service with attentive staff like Mr. Johnnie
  • Wide variety of storage unit sizes and types including climate-controlled options
  • Convenient access hours and an easy-to-use mobile app for account management and gate access
  • Access relies heavily on mobile app technology which can be a concern if phones malfunction
  • Some past concerns about pest control which management addressed
  • Occasional discrepancies in rental pricing compared to advertised rates
Last Updated on 14th July 2025

Discover Reliable and Convenient Storage Solutions at Public Storage

Located at 1504 Austin Dr, Decatur, GA 30032, Public Storage offers a comprehensive range of storage options tailored to meet diverse needs. Open daily from 6 AM to 9 PM, this facility is designed for easy access and convenience. Whether you need space for personal belongings, business inventory, vehicles, or specialized climate-sensitive items, Public Storage provides an ideal solution.

Wide Variety of Units and Exceptional Customer Service

The company features a variety of unit sizes, ranging from small 5’x5′ units to large 10’x25′ spaces, including specially designed vehicle, RV, and boat storage. Many units come with climate control to protect your valuables from extreme temperatures. Their self-storage units emphasize security and cleanliness, ensuring your items are safe and well maintained.

Users consistently praise the outstanding customer service provided by the staff, with special mentions of helpful and knowledgeable team members like Mr. Johnnie. The staff is known to offer quick, smooth, and friendly assistance, making the rental and moving experience effortless and pleasant. Enhanced by a user-friendly mobile app, clients can easily manage their accounts, open gates, and pay bills digitally, streamlining the entire storage process.

Public Storage also focuses on sustainability through eco-friendly facility features such as LED lighting, solar power, and efficient HVAC systems. With no long-term commitments required, customers can reserve units free of charge and enjoy flexible storage durations to suit their unique situations.

Choosing Public Storage means benefiting from nationwide experience dating back to 1972, multiple location choices, and promotions that simplify the storage solution.

Opening Hours :
Monday05:00 - 20:00
Tuesday05:00 - 20:00
Wednesday05:00 - 20:00
Thursday05:00 - 20:00
Friday05:00 - 20:00
Saturday05:00 - 20:00
Sunday05:00 - 20:00
Features
  • Offers thousands of self-storage units and spaces across numerous locations nationwide.
  • Provides a variety of storage unit sizes: Small (e.g., 5'x5', 5'x10'), Medium (e.g., 5'x15', 10'x10'), Large (e.g., 10'x15', 10'x20', 10'x25'), and Vehicle units (up to 20', 35', and 50').
  • Storage types available include Self Storage, Business Storage, Vehicle & RV Storage, Boat Storage, and Climate Controlled Storage.
  • Allows searching for storage units by address, city or zip code, storage type, and size.
  • Free reservation of units with no obligation and no long-term commitments required.
  • Online rental and reservation system available for convenience and to save time on move-in day.
  • Mobile app available for managing storage space, including opening gates and doors, paying bills, and managing the account.
  • Provides size guides to help customers choose the right unit size.
  • Trusted nationwide since 1972, with a large number of locations to choose from.
  • Offers promotions such as first month’s rent for just $1 (subject to terms and conditions).
  • Facilities with sustainable initiatives such as LED lighting, efficient HVAC systems, solar power generation, eco-friendly water practices, and high R-value insulation.
  • Customer testimonials highlight a smooth and contactless rental process.
  • Multiple support resources available including FAQs, blog, and customer service contact options.
  • Company has won various awards based on employee feedback and performance.
  • Accessible customer account features including logging in, creating accounts, viewing reservations, and bill payment.
Reviews
4.8
Total Score 42 REVIEWS
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