Public Storage

Self storage at 2835 N Western Ave, Chicago, IL 60618

4.9 (667)

Is Public Storage Right for You? Pros and Cons

  • Friendly and helpful staff, with special recognition for excellent customer service.
  • Wide variety of storage unit sizes, including vehicle and climate-controlled options.
  • Convenient access hours from 6 AM to 9 PM every day, with easy online reservations and mobile app management.
  • Limited availability of rolling carts can sometimes be inconvenient.
  • Some customers have experienced price increases over time.
  • No heating in storage units, which may affect temperature-sensitive belongings in winter.
Last Updated on 14th July 2025

Discover Convenient and Secure Storage at Public Storage

Located at 2835 N Western Ave, Chicago, IL 60618, Public Storage offers a comprehensive range of self-storage solutions to meet your diverse needs. Open daily from 6:00 AM to 9:00 PM, this facility ensures you have flexible access to your belongings with extended hours every day of the week.

With thousands of units nationwide, Public Storage is a trusted name since 1972, providing a broad selection of unit sizes — from compact 5’x5′ lockers to spacious 10’x25′ units. This location also caters to vehicle storage, including cars, RVs, boats, and oversized vehicles up to 50 feet. Whether you require climate-controlled options for delicate items or business storage solutions, Public Storage delivers variety and convenience.

Exceptional Customer Service and Easy Management

Clients commend the staff for being friendly, professional, and exceptionally helpful, especially noting individuals like Rebecca for providing outstanding assistance throughout the rental process. The facility is kept clean and well-maintained, creating a welcoming environment for all customers.

Public Storage encourages a seamless rental experience with online reservations that come with no long-term commitment. Move-in and account management are simplified via the Public Storage app, allowing you to open gates, manage payments, and oversee your account conveniently from your mobile device.

The company also embraces sustainability with green initiatives across some locations, including LED lighting and solar power, while offering detailed size guides to help you select the perfect unit for your storage needs.

Whether you need storage for personal belongings, business inventory, or vehicles, Public Storage at this Chicago location is a reliable choice with excellent accessibility and remarkable customer support.

Opening Hours :
Monday05:00 - 20:00
Tuesday05:00 - 20:00
Wednesday05:00 - 20:00
Thursday05:00 - 20:00
Friday05:00 - 20:00
Saturday05:00 - 20:00
Sunday05:00 - 20:00
Features
  • Public Storage offers thousands of self-storage units/spaces nationwide, with more locations than any other self-storage company.
  • They provide a wide variety of storage unit sizes, from small lockers (5'x5') to large units (up to 10'x25'), including vehicle storage units for cars, RVs, boats, and oversize vehicles (up to 50').
  • Multiple types of storage are available: self-storage, business storage, vehicle & RV storage, boat storage, and climate-controlled storage.
  • Customers can find and reserve units online with free reservations and no long-term commitment required.
  • Move-in can be managed online, with an option to download the Public Storage app to easily open gates and doors, pay bills, and manage accounts via mobile phone.
  • Company has been trusted nationwide since 1972.
  • They have convenient access hours (exact times not specified) and offer climate-controlled units.
  • There is a detailed size guide available online to help customers choose the right storage unit size.
  • Special promotions are occasionally offered, such as the Fourth of July Sale, with first month's rent at just $1 for new customers, subject to restrictions and availability.
  • Customer testimonials praise the easy and contactless online rental process.
  • The company supports sustainable initiatives at some facilities, including LED lighting, efficient HVAC, solar power, eco-friendly water practices, and high R-value insulation.
  • They provide customer support including frequently asked questions and a blog for additional information.
  • Account services allow users to log in, create accounts, access reservations, and pay bills online or via the mobile app.
  • Public Storage is active on social media channels including Facebook, YouTube, Instagram, LinkedIn, Pinterest, and TikTok.
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