Public Storage

Self storage at 5901 S Harlem Ave, Chicago, IL 60638

4.9 (316)

Is Public Storage Right for You? Pros and Cons

  • Excellent and friendly customer service with staff like Sandra, Dil, and Letty being especially helpful
  • Wide variety of storage unit sizes including climate-controlled options
  • Convenient access hours from 6 AM to 9 PM daily and ability to reserve units online
  • Gate for vehicle exit requires manual passcode entry
  • Pricing can increase over time according to some users
  • No explicit 24/7 access mentioned in facility details
Last Updated on 14th July 2025

Discover Reliable Storage Solutions at Public Storage on S Harlem Ave, Chicago

Public Storage offers a comprehensive range of storage units designed to accommodate diverse needs, including self storage, business storage, vehicle and RV storage, and even climate-controlled units to keep your sensitive items safe from temperature fluctuations. Located conveniently at 5901 S Harlem Ave, Chicago, IL 60638, this facility operates daily from 6:00 AM to 9:00 PM, providing ample time for you to access your belongings with ease.

Convenient Features and Exceptional Customer Service

One of the great advantages of this Public Storage location is the variety of unit sizes available, ranging from small lockers (5’x5′) to large spaces up to 10’x25′, and vehicle units accommodating lengths up to 50 feet. The company offers free reservations with no long-term commitment, allowing you to reserve your preferred unit online before move-in day—saving valuable time and streamlining the process.

Customers consistently praise the outstanding service provided by the knowledgeable and friendly staff, highlighting individuals like Sandra, Dil, Letty, and Sarah for their professionalism and helpfulness throughout the rental experience. The modern mobile app further enhances convenience by enabling you to manage your storage space, make payments, and operate gates directly from your smartphone.

In addition, Public Storage embraces sustainability through energy-efficient lighting, HVAC systems, and eco-friendly water management at some facilities, aligning with environmentally responsible values. Whether you’re storing personal belongings, vehicles, or business inventory, this Chicago location thoughtfully accommodates your storage needs with a secure, clean, and well-managed environment.

Experience a hassle-free, supportive, and flexible storage solution with Public Storage, trusted nationwide since 1972.

Opening Hours :
Monday05:00 - 20:00
Tuesday05:00 - 20:00
Wednesday05:00 - 20:00
Thursday05:00 - 20:00
Friday05:00 - 20:00
Saturday05:00 - 20:00
Sunday05:00 - 20:00
Features
  • Company name: Public Storage
  • Service: Thousands of self-storage units and spaces available nationwide including UK coverage.
  • Storage Types Offered: Self Storage, Business Storage, Vehicle & RV Storage, Boat Storage, Climate Controlled Storage.
  • Wide variety of unit sizes from small lockers (5'x5') to large units (up to 10'x25') and vehicle units (up to 50 feet).
  • Free reservations with no obligation and no long-term commitment required.
  • Option to reserve units online to save time on move-in day.
  • Mobile app available to manage storage space, pay bills, and open gates/doors via phone (available on Google Play and Apple App Store).
  • Convenient access hours to storage units (specific hours not detailed, but emphasised convenient access).
  • Customer testimonials highlight easy, contactless eRental process and excellent company reputation.
  • Company operational since 1972, trusted nationwide with a large number of locations.
  • Seasonal promotions like Fourth of July Sale offering discounts up to 50% off monthly rent for new customers (restrictions apply).
  • Offers climate-controlled units to protect sensitive items from humidity and temperature changes.
  • Sustainability initiatives in some facilities: LED lighting, efficient HVAC systems, solar power, eco-friendly water practices, and high R-value insulation.
  • Support and resources available online including FAQs, size guides, blog, and detailed storage solutions for decluttering, living abroad, military storage, seasonal storage, and life transitions.
  • Customer account management available online: log in, create account, reservation access, and bill payment.
  • Telephone customer service contact: 800-688-8057.
  • No indication of access limitations such as 24/7 access explicitly mentioned.
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