Is Public Storage Right for You? Pros and Cons
- Exceptional and helpful customer service
- Wide variety of storage options including climate-controlled units
- Convenient online reservations and mobile app management
- Some experiences mention issues with property damages
- Reported delays in refund processing from some customers
- Lack of transparency regarding some incidents

Discover Convenient and Secure Storage Solutions at Public Storage
Located at 2351 N Harlem Ave, Chicago, IL 60707, Public Storage offers a wide range of self-storage options designed to fit diverse needs. Whether you’re looking to store household items, business inventory, vehicles, or recreational equipment, this company provides thousands of unit sizes and types including self storage, business storage, vehicle & RV storage, boat storage, and climate-controlled units to ensure your belongings are kept safe and in optimal condition.
Easy Rentals and Outstanding Customer Service
Public Storage is committed to making the rental process effortless and customer-friendly. With free online reservations and no long-term commitment required, customers can select the perfect unit size using the convenient online Size Guide and complete their rental quickly. The dedicated staff, including well-praised team members like Jeanine, Carolyn, Jennie, and Rhonda, consistently deliver excellent and patient customer service, guiding renters through every step and ensuring a smooth experience.
The company’s mobile app adds to the convenience by allowing customers to manage their storage units remotely—opening gates and doors, paying bills, and handling accounts with ease. Open daily from 6 AM to 9 PM, the facility offers easy access for your schedule. Plus, the site is part of a nationwide network trusted since 1972, featuring secure, clean, and well-organized storage spaces.
If you’re looking for security and sustainability, Public Storage includes modern facilities with efficient HVAC systems, LED lighting, and eco-friendly practices. Current promotions such as the Fourth of July Sale can provide significant savings, making it an ideal time to choose Public Storage for your storage needs.
| Monday | 05:00 - 20:00 |
| Tuesday | 05:00 - 20:00 |
| Wednesday | 05:00 - 20:00 |
| Thursday | 05:00 - 20:00 |
| Friday | 05:00 - 20:00 |
| Saturday | 05:00 - 20:00 |
| Sunday | 05:00 - 20:00 |









