Public Storage

Self storage at 2351 N Harlem Ave, Chicago, IL 60707

4.7 (506)

Is Public Storage Right for You? Pros and Cons

  • Exceptional and helpful customer service
  • Wide variety of storage options including climate-controlled units
  • Convenient online reservations and mobile app management
  • Some experiences mention issues with property damages
  • Reported delays in refund processing from some customers
  • Lack of transparency regarding some incidents
Last Updated on 14th July 2025

Discover Convenient and Secure Storage Solutions at Public Storage

Located at 2351 N Harlem Ave, Chicago, IL 60707, Public Storage offers a wide range of self-storage options designed to fit diverse needs. Whether you’re looking to store household items, business inventory, vehicles, or recreational equipment, this company provides thousands of unit sizes and types including self storage, business storage, vehicle & RV storage, boat storage, and climate-controlled units to ensure your belongings are kept safe and in optimal condition.

Easy Rentals and Outstanding Customer Service

Public Storage is committed to making the rental process effortless and customer-friendly. With free online reservations and no long-term commitment required, customers can select the perfect unit size using the convenient online Size Guide and complete their rental quickly. The dedicated staff, including well-praised team members like Jeanine, Carolyn, Jennie, and Rhonda, consistently deliver excellent and patient customer service, guiding renters through every step and ensuring a smooth experience.

The company’s mobile app adds to the convenience by allowing customers to manage their storage units remotely—opening gates and doors, paying bills, and handling accounts with ease. Open daily from 6 AM to 9 PM, the facility offers easy access for your schedule. Plus, the site is part of a nationwide network trusted since 1972, featuring secure, clean, and well-organized storage spaces.

If you’re looking for security and sustainability, Public Storage includes modern facilities with efficient HVAC systems, LED lighting, and eco-friendly practices. Current promotions such as the Fourth of July Sale can provide significant savings, making it an ideal time to choose Public Storage for your storage needs.

Opening Hours :
Monday05:00 - 20:00
Tuesday05:00 - 20:00
Wednesday05:00 - 20:00
Thursday05:00 - 20:00
Friday05:00 - 20:00
Saturday05:00 - 20:00
Sunday05:00 - 20:00
Features
  • Offers thousands of self-storage units/spaces with a wide variety of unit sizes and types.
  • Storage types include: Self Storage, Business Storage, Vehicle & RV Storage, Boat Storage, and Climate Controlled Storage.
  • Provides an online Size Guide to help customers choose the right unit size.
  • Offers free reservations with no long-term commitment required.
  • Allows customers to reserve units online with no obligation and complete rental transactions online.
  • Provides a mobile app for customers to manage their storage space, including opening gates and doors, paying bills, and managing accounts.
  • Company has been trusted nationwide since 1972.
  • Convenient access hours are available (specific hours not detailed).
  • Promotions available, including a current Fourth of July Sale offering up to 50% off monthly rent for new customers, with the first month’s rent for just $1.
  • Customer testimonials highlight the ease of the eRental process and high company reputation.
  • Thousands of storage locations nationwide, making storage accessible and convenient.
  • Website offers direct links to find storage, reserve units, pay bills, and manage accounts online.
  • Facilities may include sustainable initiatives such as LED lighting, efficient HVAC systems, solar power generation, eco-friendly water practices, or high R-value insulation.
  • Available customer support resources include FAQs, blog, and contact information.
  • Company provides specialized storage solutions for decluttering, living abroad, military storage, seasonal storage, life transitions, and storage lockers.
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