11th July 2025
Is Public Storage Right for You? Pros and Cons
- Excellent and attentive customer service, especially praised employees like Tiffany and Rebecca
- Clean, secure, and climate-controlled facility with various unit sizes
- Convenient operating hours (6 AM to 9 PM daily) and easy online rental processes including a mobile app
- Limited number of moving trolleys available at times
- Some customers note occasional issues with staff availability during busy hours
- Strict lock and unit management policies requiring store lock purchase
Discover Secure and Convenient Storage at Public Storage, Chicago
Located at 362 W Chicago Ave, Chicago, IL 60654, Public Storage offers an extensive range of storage solutions tailored to meet both personal and business needs. Whether you need self storage, business storage, vehicle or RV storage, or even boat storage, this facility is equipped to handle it all. The property features climate-controlled units perfect for preserving sensitive items in optimal conditions.
Convenience and Customer Care Combined
This location’s extensive operating hours allow access from 6 AM to 9 PM every day, providing great flexibility for customers to access their belongings at times that fit their schedules. Customers appreciate the clean, well-maintained environment with newly renovated spaces that do not have disruptive beams and provide a perfect storage size options, from small lockers (5’x5′) to large units (10’x25′), including large vehicle storage up to 50 feet.
With a strong focus on customer service, the staff at this location, including outstanding team members like Tiffany and Rebecca, are recognized for their professionalism, helpfulness, and understanding. Many customers highlight the seamless rental process, supported both in-person and through an easy-to-use online platform that allows unit reservations, payments, and account management efficiently. Notably, the facility integrates modern features such as a mobile app for remote control of gates and doors and offers free reservations with no long-term commitment required.
Public Storage also stands out for its commitment to sustainability, using energy-efficient systems like LED lighting and eco-friendly water practices. These initiatives ensure the facility operates responsibly while maintaining high standards.
Whether you are downsizing, relocating, need seasonal storage, or just want to declutter your space, Public Storage at this location provides secure, accessible, and reliable options backed by decades of experience since 1972. It’s an excellent choice for safe, flexible, and supportive storage services in the heart of Chicago.
Listing Type :
Self storage facility
Website Link : https://www.publicstorage.com/self-storage-il-chicago/1268.html?pspid=pslocalsearch&utm_source=google&utm_medium=local_maps
Contact Phone :
+1312-283-1862
Opening Hours :
| Monday | 05:00 - 20:00 |
| Tuesday | 05:00 - 20:00 |
| Wednesday | 05:00 - 20:00 |
| Thursday | 05:00 - 20:00 |
| Friday | 05:00 - 20:00 |
| Saturday | 05:00 - 20:00 |
| Sunday | 05:00 - 20:00 |
Listing Type :
Self storage facility
Website Link : https://www.publicstorage.com/self-storage-il-chicago/1268.html?pspid=pslocalsearch&utm_source=google&utm_medium=local_maps
Contact Phone :
+1312-283-1862
