Public Storage

Self storage at 4520 W Cermak Rd, Chicago, IL 60623

4.8 (775)

Is Public Storage Right for You? Pros and Cons

  • Friendly and helpful staff including Jessie, Soby, Tatyana, and Dil
  • Clean and well-maintained facility with good security
  • Convenient hours with easy online reservation and move-in process
  • Limited availability of moving equipment like dollies
  • Some customers may find billing policies strict regarding payment timing
  • Access and elevator operations can have delays at times
Last Updated on 14th July 2025

Public Storage at 4520 W Cermak Rd, Chicago, IL

Public Storage offers a wide selection of self-storage units designed to meet the diverse needs of customers in Chicago and beyond. Conveniently located, this facility provides access to various unit sizes ranging from compact lockers (5’x5′) to large spaces (10’x25′), including options for vehicle, RV, and boat storage. Whether you are storing personal belongings, business inventory, or vehicles, there is an ideal storage solution available.

Exceptional Customer Service and Clean Facilities

Customers consistently praise the helpfulness and friendliness of the staff, especially team members like Jessie, Soby, Tatyana, and Dil, who are known for their exceptional customer service, professionalism, and patience. The facility is well-maintained, clean, and secure, creating a welcoming environment for all visitors. Bright lighting and comprehensive surveillance add peace of mind for storing your valuable items.

Public Storage makes moving in easy with online reservation and move-in options, allowing you to save time upon arrival. The company also offers a user-friendly mobile app that lets you manage your account, pay bills, and open gates and doors remotely. Climate-controlled storage units are available to protect sensitive belongings from temperature and humidity fluctuations, ensuring your items remain in great condition.

The facility operates daily from 6 AM to 6 PM on weekdays and 6 AM to 5 PM on weekends, providing flexible access to your belongings. With decades of experience since 1972, Public Storage remains a trusted choice for customers seeking reliable and convenient storage solutions.

Opening Hours :
Monday05:00 - 17:00
Tuesday05:00 - 17:00
Wednesday05:00 - 17:00
Thursday05:00 - 17:00
Friday05:00 - 17:00
Saturday05:00 - 16:00
Sunday05:00 - 16:00
Features
  • Offers thousands of self-storage units/spaces across numerous locations nationwide.
  • Provides a searchable database to find storage units by address, city, or zip code, including options to select storage type and size.
  • Storage unit sizes range from small lockers (5'x5') to large units (up to 10'x25') and vehicle storage units for cars, RVs, boats, and oversize vehicles.
  • Various storage types available, including Self Storage, Business Storage, Vehicle & RV Storage, Boat Storage, and Climate Controlled Storage.
  • Free reservation system with no long-term commitment required, enabling customers to reserve their units online.
  • Move-in process can be completed online to save time on arrival, with an option to manage the storage unit through a dedicated mobile app.
  • Mobile app features include opening gates and doors, paying bills, and managing accounts for convenience.
  • Has been a trusted storage provider nationwide since 1972.
  • Offers climate-controlled units to protect sensitive belongings from temperature and humidity fluctuations.
  • Promotion available for new customers offering the first month's rent for $1 (terms and conditions apply).
  • Provides comprehensive size guides to help customers choose the appropriate storage unit size.
  • Accessible customer support including frequently asked questions, blog, and account management features.
  • Facility sustainability initiatives include LED lighting, efficient HVAC systems, solar power generation, eco-friendly water practices, and high R-value insulation where available.
  • Company offers online bill payment and account management options.
  • Has multiple awards and recognition based on employee and customer feedback.
  • Active presence on social media platforms including Facebook, YouTube, Instagram, LinkedIn, Pinterest, and TikTok.
  • Contact option available via phone number 800-688-8057 for reservations and customer service.
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