Public Storage

Self storage at 5778 N Northwest Hwy, Chicago, IL 60631

4.8 (286)

Is Public Storage Right for You? Pros and Cons

  • Excellent and friendly customer service
  • Clean and easy to access facility
  • Convenient hours from 6 AM to 9 PM daily
  • Late fee policies require careful account monitoring
  • Some users note price increases at other locations
  • Occasional concerns about security reported by a minority of users
Last Updated on 14th July 2025

Discover Reliable and Convenient Storage Solutions at Public Storage

Located at 5778 N Northwest Hwy, Chicago, IL 60631, Public Storage offers a comprehensive range of self-storage options tailored to fit diverse needs. Whether you are looking to store household items, business inventory, or even vehicles, this facility provides a variety of unit sizes starting from compact 5’x5′ lockers up to spacious 10’x25′ units, including vehicle and RV storage up to 50 feet long. The location ensures easy and secure access with hours from 6:00 AM to 9:00 PM every day of the week, providing maximum flexibility to customers.

Exceptional Services and User-Friendly Experience

Public Storage has earned a strong reputation for its excellent customer service. Many customers have highlighted the helpfulness and knowledge of the staff, particularly appreciating assistance with finding the perfect unit and setting up convenient auto-pay options. The user-friendly mobile app enhances the experience by allowing renters to manage their accounts, pay bills, and access their units electronically, making storage management seamless and efficient.

Since its establishment in 1972, Public Storage has maintained a high standard of cleanliness, security, and straightforward pricing policies. Customers benefit from no long-term commitment requirements and the ability to make free, no-obligation reservations online. Additionally, sustainable initiatives such as energy-efficient lighting and eco-friendly practices demonstrate the company’s commitment to environmental responsibility.

With nationwide availability and a highly praised customer-oriented approach, Public Storage in Chicago stands out as a trustworthy partner for your storage needs.

Visit Public Storage today and experience reliable, convenient, and friendly storage solutions that you can count on!

Opening Hours :
Monday05:00 - 20:00
Tuesday05:00 - 20:00
Wednesday05:00 - 20:00
Thursday05:00 - 20:00
Friday05:00 - 20:00
Saturday05:00 - 20:00
Sunday05:00 - 20:00
Features
  • Public Storage offers thousands of self-storage units and spaces nationwide.
  • Storage unit sizes range from small lockers (5'x5') to large units (up to 10'x25'), including vehicle storage up to 50 feet.
  • Storage types include Self Storage, Business Storage, Vehicle & RV Storage, Boat Storage, and Climate Controlled Storage.
  • Free, no-obligation reservations are available online.
  • No long-term commitment is required for rentals.
  • Convenient access hours (exact hours not specified) with trusted service since 1972.
  • Customers can manage their account, pay bills, and open gates/doors using a mobile app available on Google Play and Apple App Store.
  • First month's rent promotional offer: first month for $1 for new customers (restrictions and fees apply).
  • Locations are available nationwide with many options nearby, supporting easy accessibility.
  • They provide a size guide to help customers choose the right unit size.
  • Customer testimonials highlight the ease of online reservations, contactless rentals, and convenient locations.
  • Public Storage has been recognized with several awards for company culture and leadership.
  • Sustainable initiatives at some facilities, including LED lighting, solar power, efficient HVAC, and eco-friendly water practices.
  • Website includes extensive support resources like Frequently Asked Questions and a storage blog.
  • Customers can create an account and make reservations or payments online.
  • Offers are subject to restrictions, availability, and location-specific terms.
  • Customer service contact available via phone: 800-688-8057.
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