Public Storage

Self storage at 9856 Parkway E, Birmingham, AL 35215

4.8 (501)

Is Public Storage Right for You? Pros and Cons

  • Helpful and professional customer service staff
  • Wide variety of unit sizes including vehicle and climate-controlled options
  • Convenient remote gate access and flexible hours (6 AM to 9 PM)
  • Some system issues reported making contact difficult
  • Variability in staff experience reported by some customers
  • Not all units are equally maintained
Last Updated on 14th July 2025

Discover Reliable and Convenient Storage Solutions at Public Storage in Birmingham, AL

Located at 9856 Parkway E, Birmingham, AL 35215, Public Storage offers a trusted and customer-friendly self storage experience. Open daily from 6:00 AM to 9:00 PM, this facility provides flexible access hours to suit your busy schedule, ensuring you can retrieve or store your belongings at your convenience.

This company brings over 50 years of nationwide expertise, providing a wide range of storage options including small lockers, large units, vehicle, RV, and boat storage. Whether you need a compact 5’x5′ unit or a spacious 10’x25′ unit, Public Storage has the perfect size for your personal or business needs. For those requiring protection against temperature fluctuations, climate controlled storage is also available.

Exceptional Customer Service and Modern Convenience

Users repeatedly praise the helpful and knowledgeable staff who make the rental process seamless and pleasant. Customer service representatives like Queen, Jeannine, and Kia have been commended for their professionalism and dedication to assisting customers. The property is well-maintained and features remote gate access for added security and ease of entry.

With options for free reservations and no long-term commitments, customers can start storing without worries. Online rental and reservation capabilities save time, and a convenient mobile app allows for account management, bill payments, and gate access from your smartphone.

Public Storage also emphasizes sustainability with energy-efficient features and eco-friendly practices at some facilities.

Choose Public Storage at Parkway E for a dependable, customer-focused storage experience backed by decades of expertise.

Opening Hours :
Monday05:00 - 20:00
Tuesday05:00 - 20:00
Wednesday05:00 - 20:00
Thursday05:00 - 20:00
Friday05:00 - 20:00
Saturday05:00 - 20:00
Sunday05:00 - 20:00
Features
  • Free reservations with no obligation
  • No long-term commitment required
  • Convenient access hours (specific hours not detailed)
  • Trusted nationwide since 1972
  • Wide variety of unit sizes available, including small lockers (5'x5'), medium to large units (up to 10'x25'), and vehicle storage up to 50 feet
  • Storage types offered: Self Storage, Business Storage, Vehicle & RV Storage, Boat Storage, Climate Controlled Storage
  • Online unit reservation and rental available to save time on move-in day
  • Mobile app available for managing account, paying bills, opening gates and doors remotely
  • Thousands of locations nationwide with some locations in the UK (though primarily US-focused website)
  • Special promotions such as introductory offers (e.g., first month's rent for $1) subject to change and restrictions
  • Size Guide available to help customers select the right unit size
  • Support includes FAQs, blog, and customer testimonials
  • Option to create and manage user accounts online
  • Facilities may feature sustainability initiatives such as LED lighting, efficient HVAC, solar power, eco-friendly water practices, and high insulation
  • Contact available via phone (800-688-8057) and online
  • Multiple ways to find storage locations via search by address, city, or zip code
Reviews
4.8
Total Score 46 REVIEWS
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