iStorage

Self storage at 2990 Pio Nono Ave, Macon, GA 31206

4.6 (45)

Is iStorage Right for You? Pros and Cons

  • Exceptional and friendly customer service, especially the manager Candy who is helpful and professional.
  • Secure, clean, and well-maintained facility with controlled access.
  • Affordable prices with a variety of storage options including climate-controlled and vehicle storage.
  • Additional fees may apply for insurance and certain payment methods.
  • Limited after-hours access as gate closes at 8 PM.
  • Some charges for communication reminders, such as email or text message notifications.
Last Updated on 14th July 2025

Convenient and Secure Storage Solutions at iStorage, Macon

Located at 2990 Pio Nono Ave, Macon, GA 31206, iStorage offers a variety of self-storage options designed to meet your needs with ease and reliability. Open daily from 7 AM to 8 PM, this facility provides customers with ample access to their units, ensuring convenience alongside security. iStorage is ideal for anyone looking to securely store personal belongings, business items, vehicles, or even specialty items like wine.

Excellent Customer Service and Comprehensive Storage Choices

The company behind this facility operates over 1000 secure and affordable self-storage centers nationwide, providing a range of options including climate-controlled units and business storage solutions. Customers benefit from a helpful size guide, making it simple to select the perfect unit to fit their requirements. The site boasts a high standard of cleanliness and security, featuring controlled access for peace of mind.

What truly sets this location apart is its outstanding customer service, recognized nationally for excellence. Staff are known for their professionalism, friendliness, and dedication to assisting clients throughout the rental process. The facility is well-maintained and conveniently accommodates large moving vehicles, which adds to the seamless storage experience. Additionally, iStorage provides online services for contact-free rental, bill payment, and ongoing account management, enhancing customer convenience even further.

Opening Hours :
Monday06:00 - 19:00
Tuesday06:00 - 19:00
Wednesday06:00 - 19:00
Thursday06:00 - 19:00
Friday06:00 - 19:00
Saturday06:00 - 19:00
Sunday06:00 - 19:00
Features
  • NSA Storage operates over 1000 secure and affordable self-storage facilities across 42 states.
  • Offers various types of storage including self-storage, climate controlled storage, vehicle storage, business storage, and wine storage.
  • Provides a size guide to help customers select the appropriate storage unit size.
  • Allows customers to select, rent, and store contact-free through their website.
  • Customer service has been voted Best Customer Service in America by Newsweek.
  • The company is community focused, sponsoring charities like Feeding America and education programs such as ACE Scholarships.
  • They provide extensive resources including moving guides and storage organisation tips.
  • Multiple contact options including phone support at 844-434-1150, online chat, and an online account portal.
  • Promotional rates are guaranteed for the first three months with compliance to lease terms.
  • Extensive online support with FAQs, storage help topics, blog, careers, accessibility, privacy policy, and cookie policy pages.
  • Active social media presence on Facebook, Twitter, LinkedIn, Pinterest, and Instagram.
  • Offers online bill payment through their website.
  • Storage facilities are noted for being secure, clean, and convenient.
  • Company prioritises customer convenience such as straightforward application process, clean units upon arrival, coded access for placing personal locks, and ample space for large moving vehicles.
  • The website indicates they do not allow opting out of strictly necessary cookies essential for site functions.
  • Company runs flash sales offering discounts on large units at specific locations.
  • Promotions and discounts are available for new customers only; prices exclude insurance and a one-time administrative fee.
  • They have a legal notice regarding the sale or sharing of personal data, allowing consumers to opt-out as per CPRA regulations.
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5
Total Score 13 REVIEWS
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