iStorage

Self storage at 5509 Shad Rd, Jacksonville, FL 32257

★★★★★
4.9 (348)

Is iStorage Right for You? Pros and Cons

  • Friendly and professional staff who provide excellent customer service
  • Clean, secure, and well-maintained facility
  • Wide variety of storage options including climate-controlled and vehicle storage
  • Rental pricing does not include insurance and administrative fees
  • Selecting the correct unit size can be challenging without consultation
  • Some customers note initial check-in requires assistance, emphasizing the need for staff support
Last Updated on 14th July 2025

Discover Convenient and Secure Storage Solutions at iStorage in Jacksonville, FL

Located at 5509 Shad Rd, Jacksonville, FL 32257, iStorage offers an exceptional self storage experience with a focus on customer satisfaction and security. Open daily from 6 AM to 10 PM, this facility is designed to provide easy access and flexible storage options for all your needs.

Your Ideal Storage Experience

The company provides a wide variety of storage types including standard self storage, climate-controlled units, vehicle storage, business storage, and specialty wine storage. Whether you need to store household items, business inventory, or vehicles, iStorage has a unit that fits your exact requirements. Their well-maintained, clean, and secure facility ensures peace of mind while your belongings are stored safely.

Customers can enjoy the convenience of selecting, renting, and managing their storage units completely contact-free online, supported by detailed size guides and helpful customer support available by phone and web chat. The friendly and knowledgeable staff, renowned for their excellent customer service, assist customers in finding the perfect unit size and making the rental process smooth and straightforward.

Being a part of the NSA Storage network, which operates over 1,000 facilities nationwide, iStorage maintains high standards of safety and convenience. The company is also actively involved in community support programs, reflecting their commitment beyond just storage services.

Choose iStorage to benefit from secure, affordable, and accessible storage solutions led by a dedicated team that goes above and beyond to meet your storage needs.

Listing Type : Self storage facility
Location : Florida / Jacksonville
Website Link : https://www.nsastorage.com/storage/florida/storage-units-jacksonville/5509-Shad-Rd-423?utm_source=google&utm_medium=local&utm_content=423&utm_campaign=localmaps
Contact Phone : +1904-245-1069
Opening Hours :
Monday05:00 - 21:00
Tuesday05:00 - 21:00
Wednesday05:00 - 21:00
Thursday05:00 - 21:00
Friday05:00 - 21:00
Saturday05:00 - 21:00
Sunday05:00 - 21:00
Listing Type : Self storage facility
Location : Florida / Jacksonville
Website Link : https://www.nsastorage.com/storage/florida/storage-units-jacksonville/5509-Shad-Rd-423?utm_source=google&utm_medium=local&utm_content=423&utm_campaign=localmaps
Contact Phone : +1904-245-1069
iStorage
Features
  • NSA Storage operates over 1,000 secure and affordable self storage facilities across 42 states in the U.S.
  • Offers various types of storage, including self storage, climate-controlled storage, vehicle storage, business storage, and wine storage.
  • Provides a detailed size guide to help customers select the right storage unit size.
  • Customers can select, rent, and manage storage units completely contact-free online.
  • Local community involvement includes sponsoring charities such as Feeding America and education programs like ACE Scholarships.
  • Recognised for excellent customer service, voted Best Customer Service in America by Newsweek.
  • Provides extensive moving guides to assist customers with timing and organisation around their move (8 weeks out, 4 weeks out, 2 weeks out, moving day).
  • Facilities are described as secure, clean, and convenient with well-maintained units and friendly, professional staff.
  • Helpful customer support available by phone and web chat for questions and assistance.
  • Customers appreciate availability of instructions to access units by code and the ability to use personal locks.
  • Promotions and discounts apply to new customers, with promotional rates guaranteed for the first three months, subject to compliance with the lease.
  • Pricing does not include insurance and a one-time administrative fee.
  • Accessible website links to find storage units, pay bills online and contact the company directly.
  • Active social media presence on Facebook, Twitter, LinkedIn, Pinterest, and Instagram.
  • Company maintains privacy and cookie policies, and respects user consent for cookies with options to manage cookie preferences.
  • Website provides additional resources such as storage FAQs, storage features and amenities, and storage organisation tips.
  • Customer testimonials highlight cleanliness, security, helpful staff, and efficient processing of rentals.
Reviews
5
Total Score 19 REVIEWS
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