iStorage

Self storage at 613 14th St SE, Decatur, AL 35601

4.8 (257)

Is iStorage Right for You? Pros and Cons

  • Exceptional and friendly customer service with helpful and professional staff
  • Clean, secure, and well-maintained facility with climate controlled options
  • Convenient hours from 6 AM to 10 PM daily with easy online rental and payment options
  • Price increases over time after initial rental period
  • Some customers noted administrative fees and insurance are additional costs
  • A few reviews mention issues with unit condition before move-in
Last Updated on 14th July 2025

Discover Secure and Versatile Storage Solutions at iStorage in Decatur

Located conveniently at 613 14th St SE, Decatur, AL 35601, iStorage offers a wide range of storage options designed to meet diverse needs. Whether you’re looking for self storage, climate controlled units, vehicle storage, business storage, or even specialized wine storage, this facility provides secure and clean spaces that customers trust. Open daily from 6 AM to 10 PM, it ensures easy access to your belongings whenever you need.

Exceptional Customer Service and Facility Features

Customers consistently praise iStorage for its attentive, friendly, and professional staff, especially highlighting the helpfulness of the management team. The property is well-maintained, with a secure gate adding an extra layer of protection for stored items. The facility is bright, clean, and offers climate-controlled environments, making it suitable for sensitive belongings. With over 1000 locations across 42 states, the company emphasizes convenience, providing a size guide to help select the perfect unit and enabling online selection, rental, and contact-free storage options.

In addition to secure storage, iStorage supports customers with extensive resources such as moving guides, storage FAQs, and organizational tips. Online bill payments and account management add to the ease of use. The company’s community involvement includes sponsorships of charities and education programs, reflecting its commitment beyond storage services.

Choosing iStorage means trusting a nationally recognized provider voted Best Customer Service in America by Newsweek, ensuring that your storage experience is hassle-free and satisfying.

Opening Hours :
Monday05:00 - 21:00
Tuesday05:00 - 21:00
Wednesday05:00 - 21:00
Thursday05:00 - 21:00
Friday05:00 - 21:00
Saturday05:00 - 21:00
Sunday05:00 - 21:00
Features
  • Offers multiple types of storage including Self Storage, Climate Controlled Storage, Vehicle Storage, Business Storage, and Wine Storage.
  • Provides a Size Guide to help customers select the appropriate storage unit size.
  • Allows customers to select, rent, and store contact-free online via their website.
  • Features over 1000 secure and affordable self storage facilities across 42 states in the U.S.
  • Community-focused with sponsorship of charities such as Feeding America and education programs like ACE Scholarships.
  • Voted Best Customer Service in America by Newsweek.
  • Provides extensive storage help resources including Moving Guides, Storage FAQs, Storage Features and Amenities, and Storage Organization tips.
  • Offers online bill payment and account management.
  • Includes customer testimonials praising professional, efficient, and friendly service, clean facilities, and helpful staff.
  • Customer support is available via phone and web chat.
  • Multiple storage locations with detailed listings by state and city.
  • Maintains privacy and data protection with accessible Privacy Policy and Cookie Policy on their website.
  • Engages customers through social media platforms such as Facebook, Twitter, LinkedIn, Pinterest, and Instagram.
  • Promotional rates are available for the first three months, subject to lease compliance.
  • Pricing does not include insurance and there is a one-time administrative fee.
Reviews
4.8
Total Score 41 REVIEWS
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