Extra Space Storage

Self storage at 14505 W Grand Ave, Surprise, AZ 85374

★★★★★
4.9 (829)

Is Extra Space Storage Right for You? Pros and Cons

  • Professional and friendly staff, especially Rob and Sam
  • Clean, bright, and well-maintained facilities
  • Convenient location near many amenities with flexible access hours
  • Pricing increases noted by some customers
  • Some concerns about unit availability in specific sections
  • Limited information about 24-hour access requiring special request
Last Updated on 14th July 2025

Discover Reliable and Secure Storage Solutions at Extra Space Storage in Surprise, AZ

Extra Space Storage Inc. offers a premier storage experience at their conveniently located facility at 14505 W Grand Ave, Surprise, AZ 85374. As the largest storage operator in the United States, they pride themselves on providing clean, secure, and well-maintained storage units tailored to meet a wide range of needs. This facility features a variety of unit sizes from cozy 5′ x 5′ lockers to spacious 10′ x 30′ units, including climate-controlled and handicapped-accessible options, ensuring that all customers find the perfect fit.

Exceptional Customer Service and Accessibility

Customers consistently commend the professionalism and friendliness of the staff, noting employees like Rob and Sam who go above and beyond to ensure a smooth rental and storage experience. The facility is bright, clean, and equipped with essential conveniences such as readily available carts and strong WiFi connectivity. Regular access hours from early morning to late evening (6am to 10pm) cater to varied schedules, with 24-hour access available upon request to maximize convenience.

This two-level storage location is ideally situated within a four-mile radius of numerous restaurants, grocery stores, fitness centers, and other shops, making it easy to manage your storage needs during your daily routines. Whether you’re storing personal belongings, business inventory, RVs, or boats, Extra Space Storage provides a trusted, professional, and accessible solution.

To enhance customer experience, the company offers a seamless online reservation and checkout process, including contact-free rental options and seasonal discounts. Their comprehensive customer support ensures that assistance is available whenever needed, maintaining a high standard of service that consistently receives positive feedback.

Choose Extra Space Storage in Surprise, AZ for a storage solution characterized by security, cleanliness, and exceptional service.

Listing Type : Self storage facility
Location : Arizona / Surprise
Website Link : https://www.extraspace.com/storage/facilities/us/arizona/surprise/1000001580/?cid=org::maps&utm_source=google&utm_medium=organic&utm_campaign=org::maps
Contact Phone : +1623-377-7201
Opening Hours :
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
Saturday08:00 - 16:30
SundayClosed
Listing Type : Self storage facility
Location : Arizona / Surprise
Website Link : https://www.extraspace.com/storage/facilities/us/arizona/surprise/1000001580/?cid=org::maps&utm_source=google&utm_medium=organic&utm_campaign=org::maps
Contact Phone : +1623-377-7201
Extra Space Storage
Features
  • Company name: Extra Space Storage Inc.
  • Headquartered in Salt Lake City, Utah, USA.
  • Owns and/or operates over 4,000 self storage properties in 43 states plus Washington, D.C.
  • Stores comprise approximately 2.5 million storage units and over 280 million square feet of rentable space.
  • Offers a wide selection of affordable, conveniently located, and secure storage solutions.
  • Storage options include personal storage, boat storage, RV storage, and business storage.
  • Committed to being the most convenient, secure, and professional storage solution in neighborhoods served.
  • The largest storage operator in the U.S. by number of properties.
  • Facilities are described as secure, clean, well-maintained, bright and safe.
  • Customers can reserve and check out storage units online quickly and easily, with option for on-site staff assistance.
  • Contact-free rentals available.
  • Online rates offer seasonal discounts (up to 50% off) and additional military discounts.
  • Customer service receives positive reviews highlighting cleanliness, security, ease of booking, and helpful staff.
  • Multiple online tools available including a custom storage unit size guide and storage tips.
  • Service accessible via website with options for live chat and phone support.
  • Privacy policy and personal data protections are emphasized.
  • Company operates a comprehensive network with many locations searchable by US state and city.
  • Offers user accounts for managing storage via myaccount.extraspace.com.
Reviews
4.9
Total Score 40 REVIEWS
Review:
Leave a review
    CLOSE
    Review:
    Recently Added Posts
    11th July 2025

    Essential Questions to Ask Before Picking a Self-Storage Facility: The Ultimate U.S. Checklist

    8th July 2025

    How Much Does Self-Storage Cost in the US? (2025 Pricing Guide for Every Renter and Business)

    4th July 2025

    Demystifying Self-Storage in the US: Find Your Perfect Storage Solution (2025 Guide)

    1st July 2025

    Self Storage in the USA: Your Flexible Space Solution Explained