Extra Space Storage

Self storage at 4747 N 16th St, Phoenix, AZ 85016

4.7 (179)

Is Extra Space Storage Right for You? Pros and Cons

  • Friendly, knowledgeable, and helpful staff such as Isabella and Kevin
  • Clean, bright, and well-maintained facilities with strong security measures
  • Convenient access hours from 6 AM to 10 PM and innovative technology like Bluetooth gate access app
  • Some customers experienced unexpected fee explanations during initial conversations
  • Unit availability can require flexibility when reserving specific sizes
  • Gate code requirement for entry might feel less convenient during heavy moving periods
Last Updated on 14th July 2025

Discover Convenient and Secure Storage at Extra Space Storage in Phoenix

Located at 4747 N 16th St, Phoenix, AZ 85016, Extra Space Storage offers a reliable and user-friendly solution for all your storage needs. Open daily from 6:00 AM to 10:00 PM, this facility provides customers with extended access hours to their personal belongings, making it easier than ever to manage your storage on your schedule.

Exceptional Service and Modern Amenities

Extra Space Storage is known for its clean, bright, and well-maintained facilities that prioritize safety and security. Customers benefit from gated communities with excellent surveillance and well-lit parking lots. The company takes convenience seriously by offering contact-free rentals and an innovative app enabling Bluetooth gate access, streamlining your entry and exit experience.

The facility accommodates a diverse range of needs with options including personal storage, business storage, boat and RV storage, and both climate-controlled and outdoor units. Whether you seek a small unit for seasonal items or a larger space for long-term storage, Extra Space Storage provides online tools to help you find the perfect size tailored to your requirements.

Highly praised customer service is a hallmark here, with knowledgeable and friendly staff ready to assist in person. Customers have highlighted the efforts of employees like Isabella, Kevin, and others who provide efficient, attentive, and professional support from move-in to move-out. The welcoming atmosphere and willingness to accommodate various requests enhance the overall experience.

Furthermore, Extra Space Storage frequently offers attractive promotions, including up to 50% off storage and special discounts for veterans and active military personnel when speaking with store managers. The company’s commitment to making storage easy, safe, and affordable positions this location as an excellent choice for both short-term and long-term storage solutions in Phoenix.

Experience peace of mind with Extra Space Storage, a facility that blends modern technology, exceptional customer care, and accessible services to meet your storage needs efficiently.

Opening Hours :
Monday05:00 - 21:00
Tuesday05:00 - 21:00
Wednesday05:00 - 21:00
Thursday05:00 - 21:00
Friday05:00 - 21:00
Saturday05:00 - 21:00
Sunday05:00 - 21:00
Features
  • Company offers contact-free rentals.
  • Customers can find self-storage units by entering their Zip, City, or State on the website.
  • Summer promotion: Up to 50% off storage, with an additional 5% discount for veterans and active military upon speaking to a store manager.
  • Storage facilities are described as clean, bright, and well-maintained.
  • Facilities are safe and secure, ensuring peace of mind.
  • Customers can easily reserve and check out storage units online or get help from on-site staff.
  • Offers a variety of storage types, including personal storage, business storage, boat storage, and RV storage.
  • The company provides climate-controlled storage options as well as outdoor storage.
  • Use of technology, including an app that allows gate access via Bluetooth for convenience.
  • Facilities are gated and located in well-maintained communities, often close to highways.
  • Customer reviews highlight excellent customer service, cleanliness, and convenient locations.
  • Provides online tools to help determine the appropriate storage unit size.
  • Company headquarters: Salt Lake City, Utah.
  • Operates over 4,000 self-storage properties across 43 states and Washington, D.C.
  • Approximately 2.5 million storage units and over 280 million square feet of rentable storage space nationwide.
  • Committed to being the most convenient, secure, and professional storage solution in neighbourhoods.
  • Company established and operating since at least 2006 (based on copyright date).
  • Offers extensive online support including FAQs, storage tips, blogs, and privacy policy.
  • Multiple social media platforms with substantial followers for customer engagement.
Reviews
4.5
Total Score 58 REVIEWS
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