Is Extra Space Storage Right for You? Pros and Cons
- Outstanding and attentive management team enhancing customer experience
- Clean, secure, and well-maintained facility with regular upkeep
- Professional, friendly, and helpful staff dedicated to customer satisfaction
- Magnet doors can be tricky and doors do not stay open long enough for large items
- Limited opening hours on weekends
- Some customers initially experienced maintenance issues prior to current management improvements

Discover Secure and Convenient Storage Solutions at Extra Space Storage in Jacksonville, FL
Located at 2004 Edison Ave, Jacksonville, Extra Space Storage offers well-maintained, secure, and brightly lit self-storage properties that cater to a variety of storage needs. Whether you’re seeking personal storage, business storage, boat storage, or RV storage, this facility provides flexible options designed to give you peace of mind knowing your belongings are safe and accessible.
One of the standout features of Extra Space Storage is the friendly and professional staff committed to excellent customer service. Many users highlight the attentiveness and support provided by the management team, noting that representatives like Adrian, Cris, and Daryl go above and beyond to ensure a smooth and pleasant storage experience. From thorough assistance during move-in to ongoing maintenance, the staff’s dedication to keeping the facility clean and secure is evident.
Modern Amenities and Customer-Centric Services
Extra Space Storage enhances convenience with climate-controlled units that protect sensitive items from extreme temperatures, along with a contact-free rental process and user-friendly online reservation and account management portals. Customers appreciate the facility’s safety measures, including Bluetooth gate access via an intuitive app, which adds a modern touch to accessing units easily and securely.
The company also values affordability, offering seasonal promotions with up to 50% discounts and special pricing for veterans and active military personnel. Custom tools for sizing your storage unit needs ensure you only pay for the space you require. With over 4,000 locations nationwide, Extra Space Storage stands as a trusted name in the storage industry.
Operating from 9:30 AM to 6:00 PM Monday through Friday and 9:00 AM to 5:30 PM on Saturdays, this facility welcomes you to explore safe and hassle-free storage solutions for your belongings.
| Monday | 08:30 - 17:00 |
| Tuesday | 08:30 - 17:00 |
| Wednesday | 08:30 - 17:00 |
| Thursday | 08:30 - 17:00 |
| Friday | 08:30 - 17:00 |
| Saturday | 08:00 - 16:30 |
| Sunday | Closed |










