Extra Space Storage

Self storage at 2801 Thornton Ave, Burbank, CA 91504

★★★★★
4.9 (627)

Is Extra Space Storage Right for You? Pros and Cons

  • Excellent, friendly, and professional customer service, especially from the store manager Imani
  • Clean, secure, and well-maintained facilities with convenient ground-level access
  • Flexible rental options including contact-free rentals and easy online reservation
  • No specific cons were highlighted by customers in the available reviews
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Last Updated on 14th July 2025

Discover Reliable Self Storage Solutions at Extra Space Storage in Burbank

Extra Space Storage offers a secure and clean facility at 2801 Thornton Ave, Burbank, CA 91504, providing a variety of storage solutions tailored to both personal and business needs. Customers can benefit from climate-controlled units, outdoor storage options, and dedicated spaces for boats and RVs. The facility is well-maintained, brightly lit, and designed with convenience in mind, featuring all ground-level units for easy access.

Exceptional Customer Service and Convenience

One of the standout features of Extra Space Storage in Burbank is the exceptional customer service provided by the staff, particularly the store manager, Imani, who has been widely praised for her professionalism, kindness, and helpfulness. The team is known for creating a welcoming atmosphere, assisting customers throughout the rental process, and ensuring a smooth, stress-free experience.

The company offers flexible contact-free rentals for added convenience and safety, and customers can easily reserve and manage their storage units online or with help from on-site staff. The facility operates daily from 6:00 AM to 10:00 PM, accommodating various schedules. Customers are encouraged to use the mobile app that allows gate access via Bluetooth for hassle-free entry. Summer promotions and additional discounts for veterans and active military members make this an even more attractive option.

Whether you need a short-term solution or a long-term storage space, Extra Space Storage in Burbank is committed to providing a secure, professional, and customer-centric storage experience.

Listing Type : Self storage facility
Location : California / Glendale
Website Link : https://www.extraspace.com/storage/facilities/us/california/burbank/1000000255/?cid=org::maps&utm_source=google&utm_medium=organic&utm_campaign=org::maps
Contact Phone : +1818-845-4874
Opening Hours :
Monday05:00 - 21:00
Tuesday05:00 - 21:00
Wednesday05:00 - 21:00
Thursday05:00 - 21:00
Friday05:00 - 21:00
Saturday05:00 - 21:00
Sunday05:00 - 21:00
Listing Type : Self storage facility
Location : California / Glendale
Website Link : https://www.extraspace.com/storage/facilities/us/california/burbank/1000000255/?cid=org::maps&utm_source=google&utm_medium=organic&utm_campaign=org::maps
Contact Phone : +1818-845-4874
Extra Space Storage
Features
  • Offers secure and clean self storage facilities that are well-maintained and brightly lit.
  • Provides storage solutions for personal storage, business storage, boat storage, and RV storage.
  • Allows contact-free rentals for convenience and safety.
  • Customers can easily reserve and check out storage units online, or seek assistance from on-site staff.
  • Offers up to 50% off summer storage rates, with an additional 5% discount for veterans and active military after speaking to a store manager.
  • Provides a custom tool to help customers determine the appropriate storage unit size.
  • Operates over 4,000 storage properties across 43 states and Washington, D.C., with approximately 2.5 million storage units available nationally.
  • Committed to being the most convenient, secure, and professional storage solution in the neighbourhood.
  • Encourages use of a mobile app that can open the gate via Bluetooth.
  • Offers climate-controlled storage options as well as outside storage choices.
  • Has strong online presence and customer engagement through social media platforms including Facebook, Instagram, YouTube, Pinterest, X (Twitter), and TikTok.
  • Provides comprehensive customer support including live chat and an FAQ section.
  • Maintains privacy policies and supports customer privacy choices.
Reviews
5
Total Score 36 REVIEWS
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