Extra Space Storage

Self storage at 578 Federal Rd, Brookfield, CT 06804

★★★★★
5 (1254)

Is Extra Space Storage Right for You? Pros and Cons

  • Friendly and helpful staff, including standout employees Mark and Ben
  • Clean, secure, and well-maintained storage units with high ceilings
  • Convenient services such as contact-free rentals and mobile app gate access
  • Limited Wi-Fi connectivity noted by some users
  • No Sunday business hours
  • Some customers mentioned the storage facility is typical in cleanliness compared to others
Last Updated on 14th July 2025

Discover Extra Space Storage in Brookfield, CT

Located at 578 Federal Rd, Brookfield, CT 06804, Extra Space Storage offers a premier self-storage experience tailored for both personal and business needs. This facility is celebrated for its secure and clean environment, featuring well-maintained and brightly lit units that give customers peace of mind when storing their belongings. Whether you require storage for household goods, business inventory, boats, or RVs, Extra Space Storage provides a wide range of options to fit every need.

Exceptional Customer Service and Convenience

Known for its friendly, knowledgeable, and helpful staff, the facility ensures a seamless rental process. Customers frequently commend the assistance provided by team members like Mark, Ben, and Janet, who make signing up and accessing units an easy and pleasant experience. Renters benefit from features such as contact-free rentals, secure automated gate access via a mobile app, and a streamlined online reservation system.

Extra Space Storage’s commitment extends beyond the rental process with seasonal promotions, including significant discounts for veterans and active military personnel. The facility operates with extensive hours, opening from 9:30 AM to 6:00 PM Monday through Friday, and from 9:00 AM to 5:30 PM on Saturdays, ensuring accessible support throughout the week.

With over 4,000 locations nationwide, Extra Space Storage stands out as the largest self-storage provider in the U.S., offering approximately 2.5 million units across more than 280 million square feet of rentable space. Customers also appreciate the availability of resources such as size guides, storage tips, and business solutions, enhancing the overall storage experience.

Listing Type : Self storage facility
Location : Connecticut / Danbury
Website Link : https://www.extraspace.com/storage/facilities/us/connecticut/brookfield/501752/?cid=org::maps&utm_source=google&utm_medium=organic&utm_campaign=org::maps
Contact Phone : +1203-775-7115
Opening Hours :
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
Saturday08:00 - 16:30
SundayClosed
Listing Type : Self storage facility
Location : Connecticut / Danbury
Website Link : https://www.extraspace.com/storage/facilities/us/connecticut/brookfield/501752/?cid=org::maps&utm_source=google&utm_medium=organic&utm_campaign=org::maps
Contact Phone : +1203-775-7115
Extra Space Storage
Features
  • Offers secure and clean self-storage properties with well-maintained and brightly lit facilities.
  • Provides simple and helpful customer service with on-site staff assistance available.
  • Allows customers to reserve and check out storage units quickly online or with staff support.
  • Offers contact-free rentals for convenience and safety.
  • Seasonal promotions are available, such as up to 50% off storage and additional discounts for veterans and active military personnel.
  • Provides a variety of storage options including personal storage, business storage, boat storage, and RV storage.
  • Has custom tools to help customers determine the appropriate storage unit size.
  • Operates over 4,000 self-storage properties across the United States.
  • Largest storage units operator in the U.S., offering about 2.5 million storage units and over 280 million square feet of rentable space.
  • Offers secure and automated access including a mobile app for gate access via Bluetooth (based on customer reviews).
  • Includes a comprehensive FAQ, privacy policies, and customer support resources on the website.
  • Provides detailed information and resources such as storage tips, size guides, and business storage solutions.
  • Customer reviews praise cleanliness, security, staff responsiveness, and convenience of locations.
  • Website has a live chat feature and account management portal for customers.
  • Has active social media presence on Facebook, Instagram, YouTube, Pinterest, Twitter (X), and TikTok.
Reviews
5
Total Score 27 REVIEWS
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