Extra Space Storage

Self storage at 12035 Shale Ridge Rd, Auburn, CA 95602

4.8 (111)

Is Extra Space Storage Right for You? Pros and Cons

  • Friendly and helpful staff, especially praised manager Jeff
  • Clean, secure, and well-maintained facility
  • Convenient access hours from 6 AM to 10 PM daily
  • Potential price increases over extended use noted by some
  • Limited on-site assistance during certain hours occasionally
  • Some initial lock policy restrictions requiring replacement lock purchase
Last Updated on 14th July 2025

Discover Reliable and Friendly Storage Solutions at Extra Space Storage in Auburn, CA

Located at 12035 Shale Ridge Rd, Auburn, Extra Space Storage offers a clean, secure, and well-maintained facility designed to meet a variety of storage needs. Open daily from 6:00 AM to 10:00 PM, this location provides convenient extended access hours, making it easy for customers to reach their belongings at times that fit their schedules. Whether you are looking for personal, business, boat, or RV storage, Extra Space Storage has a broad selection of unit sizes and options to fit every requirement.

Exceptional Customer Service and Convenience

Customers frequently commend the staff’s friendly, knowledgeable, and helpful approach, with managers like Jeff receiving outstanding praise for their attentiveness and professionalism. The facility supports contact-free rentals, enabling a smooth and hassle-free rental process, either online or with the assistance of on-site team members. Extra Space Storage also offers helpful tools and resources, including size guides and storage tips to ensure tenants choose the perfect unit size, while online account management simplifies billing and unit control.

Beyond outstanding service, Extra Space Storage demonstrates a strong commitment to security and cleanliness, making it a trusted choice for protecting valuable possessions. They provide ongoing discounts, including up to 50% off summer rates and special offers for veterans and active military members, adding great value to their comprehensive storage solutions.

Choosing Extra Space Storage means gaining access to a nationwide company operating over 4,000 properties with millions of units, backed by a dedication to convenience, safety, and customer satisfaction.

Opening Hours :
Monday05:00 - 21:00
Tuesday05:00 - 21:00
Wednesday05:00 - 21:00
Thursday05:00 - 21:00
Friday05:00 - 21:00
Saturday05:00 - 21:00
Sunday05:00 - 21:00
Features
  • Extra Space Storage offers secure, clean, and well-maintained self-storage properties.
  • They provide a wide selection of storage solutions including personal, business, boat, and RV storage.
  • Contact-free rentals are available for convenience and safety.
  • Customers can easily reserve and check out units online or receive assistance from on-site staff.
  • Facilities are described as safe and secure, with a commitment to taking care of customers' belongings.
  • Storage units are available in a range of sizes with tools to help customers determine the right size.
  • Discounts are offered, including up to 50% off summer storage rates and an additional 5% discount for veterans and active military.
  • The company operates over 4,000 storage properties with around 2.5 million storage units across 43 states and Washington, D.C.
  • They emphasize convenience, safety, and professionalism as their core service values.
  • Customers have access to various resources such as storage tips, size guides, and an FAQ section on their website.
  • Online account management is available through a dedicated customer portal.
  • Extra Space Storage has a strong social media presence including Facebook, Instagram, YouTube, Pinterest, X, and TikTok.
Reviews
4.9
Total Score 43 REVIEWS
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