Public Storage

Self storage at 5251 N Kedzie Ave, Chicago, IL 60625

4.9 (254)

Is Public Storage Right for You? Pros and Cons

  • Exceptional and friendly customer service by staff like Tracy and Rhonda
  • Clean, well-lit, and climate-controlled facility ensuring security and comfort
  • Convenient online reservation system and supportive mobile app for easy access and payments
  • Some users noted occasional operational issues such as elevator door instructions
  • Higher pricing compared to some other options was mentioned
  • Busy facility can sometimes lead to limited availability of carts
Last Updated on 14th July 2025

Discover Convenient and Secure Storage Solutions at Public Storage

Public Storage offers a trusted and modern self-storage experience at 5251 N Kedzie Ave, Chicago, IL. With a nationwide presence and decades of expertise since 1972, the company provides thousands of storage units tailored for personal belongings, business inventory, vehicles, RVs, and boats. Customers benefit from a clean, well-lit, and climate-controlled facility that ensures your valuables are safe and protected year-round.

Exceptional Customer Service and Easy Access

Visitors to this Chicago location praise the outstanding customer support delivered by friendly and knowledgeable staff members like Tracy and Rhonda, who go the extra mile to assist every customer. The streamlined rental process is designed for convenience, with free reservations, no long-term commitments, and an intuitive online system for booking units and managing accounts. The mobile app enhances user experience further by allowing easy gate access and bill payments directly from your phone.

The facility features a variety of unit sizes ranging from small 5’x5′ lockers to spacious 10’x25′ rooms and vehicle units up to 50 feet, suitable for any storage need. Customers appreciate the secure, well-maintained environment, including handy moving carts and clean restrooms. The building’s sustainable features, such as LED lighting and solar power, reflect a commitment to eco-friendly practices.

Open seven days a week with accommodating hours, Public Storage ensures you have flexible access to your belongings. Whether you’re decluttering, storing for seasonal needs, or managing a life transition, Public Storage offers practical solutions backed by promotional offers to make storage more affordable.

Opening Hours :
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
Saturday08:30 - 16:00
Sunday08:30 - 16:00
Features
  • Company Name: Public Storage
  • Provides thousands of self-storage units/spaces nationwide.
  • Offers storage solutions for personal, business, vehicle, RV, and boat storage.
  • Climate-controlled storage units available.
  • Variety of unit sizes from small lockers (5'x5') to large units (10'x25') and vehicle units up to 50 feet.
  • Free reservations with no obligation and no long-term commitments.
  • Easy online unit reservation and rental process.
  • Mobile app available for managing accounts, paying bills, and opening gates/doors.
  • Trusted nationwide with over 50 years of experience (since 1972).
  • Offers convenient access hours (specific hours not detailed).
  • Customer testimonials highlight a smooth, contactless rental process (eRental).
  • Current promotions such as Fourth of July Sale with up to 50% off monthly rent and first month's rent for $1 for new customers.
  • Includes helpful storage guides and solutions for decluttering, living abroad, military storage, seasonal storage, and life transitions.
  • Accessible customer support includes FAQs and a blog for additional information.
  • Facilities incorporate sustainable initiatives like LED lighting, solar power, efficient HVAC, and eco-friendly water practices.
  • Many locations frequently located in neighborhoods for easy access.
  • Offers online price discounts for units booked via online reservations.
  • Multiple channels to create account, log in, make reservations, and pay bills online.
  • Contact phone number available for reservations and inquiries: 800-688-8057.
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