SmartStop Self Storage

Self storage at 3970 Pell Cir, Sacramento, CA 95838

4.6 (539)

Is SmartStop Self Storage Right for You? Pros and Cons

  • Excellent and friendly customer service, especially from staff such as Darlene and Irma
  • Clean, secure, and well-maintained facilities with climate-controlled options
  • Convenient extended hours and easy online rental with no long-term contracts
  • Price increases after initial rental period were noted by some customers
  • Some billing and contract complexities experienced by users
  • Certain customers expressed dissatisfaction with unexpected rate changes
Last Updated on 14th July 2025

Discover Secure and Convenient Storage Solutions at SmartStop Self Storage

SmartStop Self Storage located at 3970 Pell Cir, Sacramento, CA 95838, offers a versatile range of storage options tailored to meet diverse needs. Whether you’re looking for self storage, vehicle, car, RV, or boat storage, or even business, student, and office space, SmartStop provides solutions designed to keep your belongings safe and accessible. The facility features climate-controlled units to protect your valuables from harsh weather conditions, ensuring your items remain in excellent condition throughout their stay.

Outstanding Customer Service and Advanced Security

Customers consistently praise the friendly and professional on-site team, including standout staff members such as Irma and Darlene, who are known for their helpfulness, patience, and commitment to making the storage experience smooth and stress-free. SmartStop maintains clean, well-lit, and updated facilities that prioritize security with personal keypad access and 24-hour video surveillance.

SmartStop provides convenient extended access hours allowing users to retrieve or store their items at times that best fit their schedules. Complementing the physical security are digital conveniences including a mobile app for easy account management, storage control, and online rental reservations with no long-term contracts required. Customers can also enjoy free unit reservations and support through phone and live chat from 6 a.m. to 10 p.m.

In addition to award-winning customer service recognized by Newsweek and the Stevie Awards, the company supports customers with a comprehensive size guide, moving tips, and moving supplies, aiming to make the whole process hassle-free. With promotions like up to 50% off plus the first month free on select units, SmartStop delivers both quality and value for your storage needs.

Opening Hours :
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
Saturday08:00 - 15:00
Sunday08:00 - 15:00
Features
  • Offers various storage types including self storage, vehicle storage, car storage, RV storage, boat storage, business storage, student storage, and office space.
  • Free to reserve units with easy online rentals.
  • No long-term contracts required.
  • Facilities have extended access hours.
  • Customer service is available from 6am to 10pm via phone and live chat.
  • Dedicated on-site team for customer assistance.
  • Facilities are clean, updated, well-lit, and secure.
  • Features personal keypad access and 24-hour surveillance for security.
  • Offers climate-controlled units to protect belongings.
  • Mobile app available for convenient access, account management, and storage control.
  • Recognised with multiple customer service awards including Newsweek (2021, 2023, 2024), Stevie Awards (Silver Winner), and Reputation 800 Awards (2022, 2023).
  • Provides a comprehensive size guide to help select the right storage unit size.
  • Offers moving supplies and moving tips as additional support.
  • Promotions available such as up to 50% off plus the first month free on select units for a limited time.
  • Supports hundreds of convenient locations across the United States and Canada.
  • Accessible customer account options include login, create account, and online payment.
Reviews
4.5
Total Score 25 REVIEWS
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